Operations Excellence Officer

3 days ago


San Juan, National Capital Region, Philippines AGF Security Agency Full time

Job Description (Summary)

Leads process improvement initiatives, ensures ISO compliance, monitors KPIs, and drives efficiency across departments.

Main Responsibilities:

· Map and improve workflows/SOPs

· Lead root-cause analyses & corrective actions

· Track KPIs and build dashboards

· Support ISO audits & documentation

· Standardize processes across sites

· Lead improvement projects (TAT, cost, errors, service quality)

Qualifications:

· Industrial Engineering / Business / Operations

· Experience in process documentation & analysis

· Strong Excel/analytics skills

· ISO or Lean Six Sigma background (preferred)

Core Competencies:

· Analytical thinking

· Problem-solving & root cause analysis

· Project management

· Attention to detail

· Collaboration & facilitation

KPIs:

· % of processes documented and approved

· Number of improvement projects completed

· Average turnaround time (before vs after)

· Audit findings reduced

· Cost savings achieved / waste reduced

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php30, Php35,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise

Work Location: In person


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