Receptionist

3 days ago


Quezon City, National Capital Region, Philippines Cabalen Group Full time

Front Desk / Guest Services Staff
Qualifications And Standards

  • Preferably College or High School diploma
  • Basic computer literate
  • Active listening and good communication skills
  • Flexibility to work in shifts
  • Able to multitask and perform well in a fast-paced environment
  • Must be able to walk and stand during the entire shift

Duties And Responsibilities

  • Ensure every guest feels cared for, valued, and respected
  • Escort customers to accommodations
  • Greet customers immediately with a friendly and sincere welcome
  • Respond promptly and courteously to any requests
  • Direct and instruct dining room personnel on customer needs to ensure fast and quality service
  • Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiters name
  • Answer incoming calls to the restaurant and provide appropriate service
  • Help dining room staff by setting and clearing tables
  • Contribute to team effort by accomplishing related results as needed

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