Receptionist
3 days ago
Front Desk / Guest Services Staff
Qualifications And Standards
- Preferably College or High School diploma
- Basic computer literate
- Active listening and good communication skills
- Flexibility to work in shifts
- Able to multitask and perform well in a fast-paced environment
- Must be able to walk and stand during the entire shift
Duties And Responsibilities
- Ensure every guest feels cared for, valued, and respected
- Escort customers to accommodations
- Greet customers immediately with a friendly and sincere welcome
- Respond promptly and courteously to any requests
- Direct and instruct dining room personnel on customer needs to ensure fast and quality service
- Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiters name
- Answer incoming calls to the restaurant and provide appropriate service
- Help dining room staff by setting and clearing tables
- Contribute to team effort by accomplishing related results as needed
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