Messenger

WHY WE NEED YOU:

The company needs a Messenger to facilitate the efficient exchange of documents, information, and communications between departments. In a fast-paced office environment, timely delivery of documents and messages is essential for maintaining workflow continuity, supporting decision-making processes, and ensuring compliance with internal policies and procedures. By having a dedicated Messenger, the company can streamline interdepartmental communications, reduce administrative delays, and enhance overall organizational efficiency.

WHAT YOU WILL DO:

• Document Delivery: Collect and deliver documents, correspondence, and packages, ensuring prompt and secure delivery to designated recipients within the organization.
• Mail Sorting: Sort incoming and outgoing mail for the Accounting and HR departments, distributing mail to appropriate recipients and departments, and ensuring accurate and timely processing of mail items.
• File Retrieval: Retrieve files, records, or documents from storage areas or archives as requested by Accounting and HR, maintaining proper documentation and tracking of file movements.
• Information Relay: Relay messages, inquiries, or requests between accounting and HR personnel, communicating information accurately and promptly to facilitate effective collaboration and coordination between departments.
• Office Errands: Run errands as needed, such as delivering office supplies, equipment, or materials, or assisting with miscellaneous tasks to support departmental operations.
• Document Handling: Handle sensitive or confidential documents with discretion and confidentiality, adhering to data protection and privacy policies to safeguard sensitive information.
• Record Keeping: Maintain accurate records of document deliveries, mail distribution, and errand requests, documenting date, time, recipient, and purpose of each delivery or task performed.
• Equipment Maintenance: Ensure the cleanliness and proper functioning of office equipment, such as photocopiers, scanners, and fax machines, reporting any issues or maintenance needs to the appropriate personnel.

WHAT WE ARE LOOKING FOR:

• Reliability: Dependability and punctuality in performing assigned tasks, with a strong work ethic, attention to detail, and commitment to meeting deadlines and delivery schedules consistently.
• Organization Skills: Excellent organizational skills to prioritize tasks, manage time effectively, and handle multiple assignments simultaneously in a dynamic office environment with competing demands.
• Communication Skills: Clear and effective communication skills to convey messages accurately and professionally, both verbally and in writing, and to interact courteously with colleagues and stakeholders.
• Interpersonal Skills: Positive attitude, interpersonal skills, and customer service orientation to build rapport with accounting and HR personnel, fostering collaborative working relationships and a supportive team environment.
• Adaptability: Flexibility to adapt to changing priorities, work schedules, and ad-hoc requests, demonstrating resourcefulness, resilience, and willingness to assist with various tasks as needed.
• Confidentiality: Discretion and integrity in handling sensitive or confidential information, maintaining confidentiality and privacy of documents and communications in accordance with company policies and regulations.

BONUS SKILLS:

• Knowledge of Office Procedures: Understanding of office procedures and protocols, such as document filing systems, mail handling procedures, and office etiquette, to ensure adherence to established standards and best practices.
• Customer Service Experience: Previous experience in customer service roles or positions involving interaction with internal or external stakeholders can provide valuable experience in handling inquiries, resolving issues, and delivering excellent service to colleagues and clients.

Overall, the Messenger plays a vital role in facilitating smooth communication and information exchange between departments, contributing to operational efficiency and productivity. Their reliability, organization skills, communication abilities, and professionalism are essential for success in this role.

Job Type: Full-time

License/Certification:

• Professional driver's license (Preferred)

Work Location: In person