Senior Administrator

23 hours ago

Manila, National Capital Region, Philippines Pinnacle Performance Limited Full time $104,000 - $130,878 per year

Executive Support

  • Act as a strategic support to the Directors on key initiatives, providing insights, data, and ensuring alignment with organizational goals
  • Managing scheduling and calendars for the Directors that include appointments, events, and travel as well as preparing presentation materials, recording and summarising important discussions
  • Supervise Membership Management
  • Ensure members and clients' accounts are in order
  • Ensure Pinnacle App is operational and running smoothly
  • Collect member feedback on a periodic basis

Project Management

  • Assist the Directors on the management and implementation of identified strategic projects
  • Monitor and report on the progress of strategic projects, ensuring milestones are met, and obstacles/opportunities identified
  • Support new process and technology roll outs, coordinating with all concerned departments and team members, and ensuring successful and timely implementation

System & Workflow Improvement

  • Identify and implement business process improvements to streamline workflow and enhance productivity○ Support regular policy reviews and identifies potential improvements and implementation
  • Work with the different departments on continuous system and workflow reviews to identify opportunities for improvement

Business Development and Compliance

  • Generate operational reports (OKRs - utilisation, attendance, revenue) and provide data analysis and recommendations to support informed decision making
  • Create business insights and identify patterns in member lifecycle, utilisation, attendance and other metrics by organizing and analyzing basic data
  • Maintain accurate and up-to-date business records, insurances, and service agreements with a high level of confidentiality and accuracy

Departmental Support

  • Accounting and Tax - monitor revenue and expenditures, to produce accurate management reports
  • HR - Manage and maintain accurate HR records and support compliance with HR policies
  • Marketing & Branding - Maintain and update content across all digital platforms and create summaries related to marketing and brand engagement

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