Food and Beverage Manager

1 day ago

Botolan Central Luzon, Philippines Kalinto Resort Full time $40,000 - $80,000 per year

Job Summary

The F&B Manager oversees the daily operations of all food and beverage outlets in the resort, including restaurant, bar, room service, banquet, and events. This role ensures high-quality guest service, operational efficiency, profitability, and adherence to safety and hygiene standards. The F&B Manager also leads menu planning, team development, budgeting, and inventory control, aligning all efforts with the resort's brand standards.

Key Responsibilities

Operations Management

  • Oversee the day-to-day operations of all F&B outlets including restaurants, coffee bar, room service, banquet, and events.
  • Ensure smooth coordination between kitchen and service teams.
  • Monitor service quality and ensure excellent guest experiences.
  • Enforce compliance with food safety, sanitation, and hygiene standards (e.g., HACCP).

Financial Management

  • Develop and manage department budgets, cost controls, and forecasting.
  • Analyze financial reports and identify areas for improvement in profitability.
  • Ensure proper inventory control and minimize wastage, pilferage, and spoilage.
  • Optimize pricing and menu strategies based on performance and customer preferences.

Guest Experience

  • Handle guest feedback, complaints, and service recovery professionally.
  • Drive initiatives that enhance overall guest satisfaction (e.g., themed dining nights, dining on the beach and promotions).
  • Maintain high standards of cleanliness, ambiance, and customer service.

Team Management & Training

  • Hire, train, motivate, and evaluate all F&B staff.
  • Create schedules, delegate tasks, and ensure staffing levels match operational demands.
  • Conduct regular team meetings and training on service standards, upselling, and compliance.

Sales & Marketing

  • Coordinate with Sales & Marketing to promote F&B services, packages, and events.
  • Drive upselling initiatives and special F&B promotions.
  • Engage with guests for feedback and loyalty programs.

Sustainability & Cost Efficiency

  • Implement sustainable sourcing and waste management practices.
  • Monitor utility and operational costs and introduce efficiency practices.

Work Environment

  • Dynamic resort setting
  • Fast-paced and guest-facing
  • Requires flexible schedule, including weekends and holidays

Qualifications

  • Bachelor's degree in Hospitality Management, Culinary Arts, or related field.
  • Minimum 5 years of F&B management experience, preferably in a resort or hotel setting.
  • Strong leadership, financial acumen, and people management skills.
  • Excellent communication, problem-solving, and organizational skills.
  • Knowledge of POS systems, inventory software, and MS Office Suite.
  • HACCP or ServSafe certification preferred.

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