Vendor Compliance Support

Job Description

What this job involves:

Vendor Compliance Management Primary escalation point of contact in managing vendor compliance) including but not limited to JLL and the Client's Third-Party Oversight (TPO) / Third-Party Intermediate (TPI) screening process and related documentation tracking, ensure data trackers and data files are up to date and accurate.

• Liaise with Operations team and various functional departments on approvals and follow up on vendor document submission quality throughout the approval process.
• Support Vendor Contract and COI management such as technical issue coordination, regular check-up on the records, address expiring/terminated Contracts/COI, etc.
• Support in regular Supplier performance evaluation, such as setting up supplier performance scorecards, coordination with the country teams on the list of suppliers, vendor performance report preparation, etc.
• Support compliance audits.
• Assist in administrative duties as directed by the Regional Management Team
• Support regional initiatives as indicated, including vendor rationalization program.

Client/Stakeholder Management

• Manage stakeholder relationships ensuring that expected service levels are achieved.
• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
• Deliver an exceptional quality of service to the Client, as reflected by Client feedback.

Leadership / Staff Management/ Team Participation

• Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
• Be a safe pair of hands to take on ad-hoc tasks and drive efficiency.

Sound like you? To Apply, you need to be a:

Essential Experience

• Excellent verbal and written communication skills
• Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
• Strong analytical, organization and administration skills
• Excellent Cantonese and English skills (verbal and written)
• Preferably with experiences in Facilities Management, Supplier and Contract management, Supplier performance management, vendor life life-cycle management, Compliance.
• Proficient in Excel, Word, and PowerPoint, skills are essential
• 5 day working week

Critical Competencies for Success (with corresponding 'I am JLL behaviours')

Client Focus & Relationship Management – 'I Value my Customers'

• Demonstrates proactive & professional approach to customer service and stakeholder engagement
• Has a natural hospitality-orientated communications acumen
• Ability to interact with a wide range of client staff, including senior levels
• Ability to manage conflict and balance between client and firm requirements
• Has a customer service oriented attitude

People Management and Team Leadership – 'I am a Team Player'

• Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels

Program Management & Organizational Skills – 'I am Proactive'

• Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters on a daily basis

Problem Solving & Strategic Thinking – 'I am Innovative'

• Capacity to deal with ambiguity and solve complex problems effectively
• Analytical, proven ability to solve problems using a quantitative approach
• Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

• Natural communicator who enjoys engaging at all levels
• Self-motivated and confident
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge status quo
• Works well with diverse teams from various countries/cultures
• Organised

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.