Junior Systems Administrator

4 hours ago


Taytay, Calabarzon, Philippines Quantrics Enterprises Inc. Full time ₱900,000 - ₱1,200,000 per year

ROLE OVERVIEW

The Systems Administrator will manage Linux and Windows servers, support DevOps tools and CI/CD pipelines, and serve as the first point of contact for the Service Desk, handling incidents, alerts, and onboarding/offboarding in an Agile environment.

SPECIFIC DUTIES AND RESPONSIBILITIES

·       Serve as the first point of contact for the Service Desk, handling a mix of incidents, service requests, system alerts, and user onboarding/offboarding

·       Provide technical support for developer tools, including access provisioning, troubleshooting, and configuration

·       Maintain documentation of service desk activities and contribute to knowledge base articles

·       Manage and maintain Linux (RHEL) and Windows servers

·       Perform system troubleshooting across OS platforms, identifying root causes and implementing corrective actions

·       Support both cloud-based and on-premises servers

·       Support and enhance CI/CD pipelines using tools such as GitLab, Jenkins, Artifactory, UrbanCode Deploy, and Ansible Tower

·       Collaborate with development teams to address vulnerabilities and improve code standards

·       Work within an Agile environment, participating in sprint planning, stand-ups, and retrospectives utilizing tools such as Jira and Confluence

COMPETENCIES

Core Competencies (Must-have Competencies)

·       At least 2 years of experience in Linux and RHEL server administration

·       At least 2 years of experience in Windows server administration

·       At least 2 years of experience with monitoring, managing, and responding to alerts

·       At least 2 years of experience in system troubleshooting

·       Experience working in an Agile environment

·       Knowledgeable with DevOps tools

Complementary Competencies (Good-to-have Competencies)

·       Knowledgeable with Red Hat Linux terminals

·       Experience working with cloud and on prem servers

·       Experience working with project management tools such as Jira and Confluence

·       Experience working with repositories and automation using Gitlab, Artifactory, Jenkins, UrbanCode Deploy, and Ansible Tower

·       Experience with security and code quality using Checkmarx, SonarQube, and Prisma

·       Experience with monitoring tools such as ELK and Zabbix

QUALIFICATIONS

Educational Qualifications

·       Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field or relevant certifications and experience

Work Conditions


• Work from Home Setup


• Amenable to work on a Mid Shift (4 PM – 1 AM)



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