Contact Center Manager

Job TitleA Professional Services Engineer role has become available at a leading company.About the RoleThis job involves managing Contact Center projects, ensuring timely and budget-friendly completion of tasks. The ideal candidate will possess strong analytical skills, excellent communication abilities, and experience in implementing Contact Center...

SummaryWe are seeking a dedicated Contact Center Supervisor who can coach and motivate call center representatives as they field calls from clients. The Contact Center Supervisor will hire employees and assist in the training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after training by monitoring...

Job OverviewWe are seeking a dedicated leader who can motivate and guide contact center representatives as they handle customer calls. The successful candidate will be responsible for hiring, training, and coaching agents to ensure they meet expectations and provide excellent service.Main ResponsibilitiesHire, train, and prepare contact center...

Job OverviewThe role of a Contact Center Business Analyst involves collaboration with Digital CX Engineers to comprehend and articulate the capabilities of current and future contact center solutions.Key ResponsibilitiesAnalyze and document business requirements for contact center teams, translating them into technical specifications for low-code tool...

We are looking for an Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets.Accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns. To be successful in this role, you should have previous experience...

JOB QUALIFICATIONS:Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's Degree in any field.We also accept Senior Highschool graduates with call center experience.At least 2 years of experience for Call Center Staff.Must have good communication and negotiation skills.Willing to be assigned in Ortigas Center, Pasig City.Can...

Customer Contact RoleWe are seeking a skilled and customer-focused individual to join our team as a Customer Contact Officer.As a key member of our contact center, you will be responsible for providing exceptional customer service across multiple platforms, including phone, email, and social media.Respond to customer inquiries and booking requests in a...

Job OverviewThis is a perpetual opening for contact center representative positions. Although we may not have any current openings, we are always accepting applications for customer service professionals.

Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager (Capacity Planning) for our Transcom Pasigsite.Join our Transcom Family as a Workforce Manager (Capacity Planning)The Workforce Manager specializes in workforce capacity planning, workload forecasting, staff planning, real-time management, scheduling...

About the jobOpportunities available for Ortigas SiteThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilitiesCommunicate with customers via phone,Provide knowledgeable answers to questions about product, pricing and availabilityOutboundResponding...