Virtual Representative
2 weeks ago
As a Virtual Representative at Royal Spices S.A., you will be responsible for interacting with our customers to provide support and assistance regarding our products and services, as well as acquiring new customers. Your daily duties will include managing inquiries, troubleshooting issues, processing orders, and following up on cases. This is a full-time position and will be performed on a hybrid basis, with work based in our offices in Manila and the option to work from home on occasion.
Requirements
- Excellent verbal and written communication skills to interact effectively with customers.
- Ability to manage multiple tasks simultaneously and resolve issues efficiently.
- Familiarity with customer management tools and experience in customer service.
- Basic knowledge of software and virtual communication platforms.
- Additional skills such as teamwork, a proactive attitude, and a customer service-oriented mindset will be highly valued.
The salary will be confirmed during the interview.
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