CRM and Automation Specialist

5 days ago


Cebu City, Central Visayas, Philippines KMC Solutions Full time ₱900,000 - ₱1,200,000 per year

Job Responsibilities:

  • Maintain and optimize client CRMs and work across dozens of platforms, ensuring 99.9% uptime through database clean-ups and workflow optimization
  • Build and monitor email-marketing funnels and automation journeys that drive real revenue impact
  • Design Zapier/Make integrations and other no-code solutions that slash manual effort
  • Implement, test, and troubleshoot SaaS platforms for seamless client operations
  • Produce detailed documentation and system updates to support scalability
  • Research and experiment with emerging AI and SaaS technologies, integrating them into client workflows and sharing best practices with the team

Qualifications:

  • Willing to work during US business hours (night shift)
  • Willing to work onsite in Cebu IT Park or Cebu Business Park
  • Proven experience with CRMs, email marketing platforms, and automation tools
  • Strong analytical and problem-solving skills with keen attention to detail
  • Ability to collaborate effectively with both technical and non-technical teams
  • Open to feedback and motivated to continuously expand technical expertise
  • Bachelor's degree holder
  • 1–5+ years of experience in tech-related support or platform administration


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