
CRM and Automation Specialist
3 days ago
Job Responsibilities:
- Maintain and optimize client CRMs and work across dozens of platforms, ensuring 99.9% uptime through database clean-ups and workflow optimization
- Build and monitor email-marketing funnels and automation journeys that drive real revenue impact
- Design Zapier/Make integrations and other no-code solutions that slash manual effort
- Implement, test, and troubleshoot SaaS platforms for seamless client operations
- Produce detailed documentation and system updates to support scalability
- Research and experiment with emerging AI and SaaS technologies, integrating them into client workflows and sharing best practices with the team
Qualifications:
- Willing to work during US business hours (night shift)
- Willing to work onsite in Cebu IT Park or Cebu Business Park
- Proven experience with CRMs, email marketing platforms, and automation tools
- Strong analytical and problem-solving skills with keen attention to detail
- Ability to collaborate effectively with both technical and non-technical teams
- Open to feedback and motivated to continuously expand technical expertise
- Bachelor's degree holder
- 1–5+ years of experience in tech-related support or platform administration
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