Team Manager Diagnostics

1 week ago

Taguig, National Capital Region, Philippines Sutherland Full time $40,000 - $80,000 per year

At Sutherland, we pride ourselves on delivering exceptional customer experiences and business solutions for some of the world's leading brands. We are currently seeking a Team Manager – Diagnostics to lead a high-performing team, drive operational excellence, and ensure outstanding client satisfaction.

As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction.

You are also expected to:

  • Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
  • Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line - Identify the training needs that will equip the staff with fundamental skills and knowledge
  • Have a thorough understanding of the various system tools and operational procedures utilized within the program
  • Collaborate with stakeholders on a regular basis for changes on promotions and updates
  • Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers

Our most successful candidates will have:

  • Finished a Bachelor's Degree of any course
  • One to two years of experience in similar role
  • Have strong analytical skills; able to interpret data, identify trends, and make suggestions for improvements
  • Have demonstrated leadership skills; able to take the lead in making improvements and resolving issues
  • Be able to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
  • Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
  • Have excellent working knowledge of MS Office applications
  • Experience in inventory management of blended voice and back-office processes: case management in workers compensation (diagnostics), disability claims, property and casualty insurance and healthcare are most preferred. Other related fields we can consider are retirement (401k, 403b), investments, life insurance claims, premium admin administration, billing, money in and out policy maintenance, etc.

  • Team Manager Diagnostics

    1 week ago

    Taguig, National Capital Region, Philippines Sutherland Full time $40,000 - $80,000 per year

    Company Description At Sutherland, we pride ourselves on delivering exceptional customer experiences and business solutions for some of the world's leading brands. We are currently seeking a Team Manager – Diagnostics to lead a high-performing team, drive operational excellence, and ensure outstanding client satisfaction. Job Description As a Team...

  • Team Manager Diagnostics

    2 weeks ago

    Taguig, National Capital Region, Philippines Sutherland Full time

    At Sutherland, we pride ourselves on delivering exceptional customer experiences and business solutions for some of the world's leading brands. We are currently seeking a Team Manager – Diagnostics to lead a high-performing team, drive operational excellence, and ensure outstanding client satisfaction.As a Team Manager, you will set the path to success by...

  • Team Manager Diagnostics

    1 week ago

    Taguig, National Capital Region, Philippines Sutherland Full time $40,000 - $60,000 per year

    Company Description At Sutherland, we pride ourselves on delivering exceptional customer experiences and business solutions for some of the world's leading brands. We are currently seeking a Team Manager – Diagnostics to lead a high-performing team, drive operational excellence, and ensure outstanding client satisfaction. Job Description As a Team Manager,...

  • Team Manager Diagnostics

    1 week ago

    Taguig, National Capital Region, Philippines AUMTREND PH INC Full time ₱500,000 - ₱1,000,000 per year

    Qualifications· Finished a Bachelor's Degree of any course· Have excellent working knowledge of MS Office applications· Experience in inventory management of blended voice and back-office processes: case management in workers compensation (diagnostics), disability claims, property and casualty insurance and healthcare are most preferred.Other related...

  • Diagnostics Trials Manager

    2 days ago

    Taguig, National Capital Region, Philippines beBeeOperator Full time ₱7,200 - ₱7,800

    Role OverviewClinical outreach and campaign managers play a pivotal role in the success of diagnostics trials. They are responsible for owning and running site outreach campaigns, identifying doctors, building targeted lead lists, and executing end-to-end outreach strategies.This role involves designing and executing doctor outreach campaigns for clinical...

  • Team Manager

    1 week ago

    Taguig, National Capital Region, Philippines Sutherland Full time $40,000 - $60,000 per year

    Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created...

  • Team Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Sutherland Full time

    Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. ...

  • Team Manager

    1 week ago

    Taguig, National Capital Region, Philippines Sutherland Full time $40,000 - $80,000 per year

    Company Description About SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...

  • Team Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Sutherland Full time

    Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created...

  • Team Leader

    1 week ago

    Taguig, National Capital Region, Philippines Techno Global Team Full time ₱500,000 - ₱1,000,000 per year

    We are currently seeking a dynamic and results-oriented Operations Team Leader to lead our talented team of professionals YOU DESERVE THE BEST - Enjoy these Perks Comprehensive day 1 HMO with 10K medical reimbursement Additional HMO coverage for your family dental coverage Free annual Flu vaccine Continuous career development and certifications...