Dining Supervisor

3 hours ago

Batangas, Calabarzon, Philippines Pontefino Group of Companies Full time ₱900,000 - ₱1,200,000 per year

Job Summary

The Dining Supervisor oversees the dining operations during banquet events, ensuring exceptional guest service, smooth coordination between kitchen and service staff, and adherence to hotel standards. This role requires leadership, attention to detail, and the ability to manage high-pressure situations with grace and professionalism.

Key Responsibilities

  • Supervise dining room staff during banquet functions, including servers, bussers, and captains
  • Coordinate with kitchen and banquet teams to ensure timely food service and guest satisfaction
  • Monitor table setups, cleanliness, and compliance with event specifications
  • Address guest inquiries and resolve service issues promptly and professionally
  • Train and mentor dining staff on service standards, etiquette, and safety protocols
  • Ensure compliance with health, safety, and sanitation regulations
  • Assist in planning and executing banquet layouts and seating arrangements
  • Maintain inventory of dining supplies and coordinate replenishment as needed
  • Collaborate with event planners and hotel departments to ensure seamless execution

Qualifications

  • Bachelor's Degree holder
  • Minimum 2 years of supervisory experience in banquet or fine dining settings
  • Strong leadership and team coordination skills
  • Excellent communication and customer service abilities
  • Familiarity with POS systems and banquet event orders (BEOs)
  • Ability to work flexible hours, including evenings, weekends, and holidays

Job Type: Full-time

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • On-site parking
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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