Trading Services Analyst

1 week ago

Manila, National Capital Region, Philippines JPMorgan Chase Full time

If you're passionate, curious and ready to make an impact, we're looking for you to help us grow our businesses for the future.

As a  Trading Services Analyst within the Margin Operations Services, you will manage international securities and escrow in support of clients' derivatives exposures, ensuring compliance with ISDA Agreements. You will liaise directly with clients' market counterparts to agree on collateral obligations and movements, and manage the terms of the Credit Support Annexes. Your role will be pivotal in maintaining operational excellence and client satisfaction.

 Job responsibilities

  • Ensure compliance with key risk and control environment standards.
  • Review and update current workflows and task lists to minimize financial loss.
  • Collaborate with Risk Management to identify and mitigate potential risks.
  • Proactively recommend process improvements for risk mitigation.
  • Communicate effectively with the team to ensure understanding of issues.
  • Escalate and resolve operational issues, updating procedures as necessary.
  • Investigate and implement new procedures or systems to enhance service.
  • Ensure all work is actioned, accounted for, and control procedures are adhered to.
  • Resolve outstanding issues and liaise with other areas for satisfactory conclusions.
  • Review workflows and report on KPIs and other MIS statistics.
  • Track trends in work volumes and propose solutions for negative trends.

Required qualifications, capabilities, and skills

  • Strong verbal and written communication skills – English and Mandarin. Alongside fluent English, Business level Mandarin language
  • 3+ years experience in Securities Lending, Settlements, Trade Support/Middle Office, or COACs role.
  • Strong knowledge of global financial markets.
  • Proficiency in Microsoft Excel.
  • Excellent analytical skills and independent decision-making mindset.
  • Strong focus on improving processes and procedures.
  • Strong interpersonal and communication skills to build relationships with strategic partners.
  • Ownership and accountability in driving change and enhancing controls.
  • Ability to prioritize work and manage pressure in a fast-paced environment.

 Preferred qualifications, capabilities and skills

  • Comprehensive understanding of financial markets, trading instruments, and the overall trading process, with experience in trading services like order execution, trade processing, and risk monitoring, supported by previous experience in finance industry operations roles. 
  • Strong relationship-building, influencing, and conflict management skills, with excellent written, oral communication, and interpersonal abilities to resolve issues and maintain positive stakeholder relationships. 
  • Effective presentation and negotiation skills, combined with an innovative mindset focused on continuous process improvement, and a willingness to be flexible in a team-oriented environment. 

  • APAC Trades – Client Service Analyst

    1 week ago

    Manila, National Capital Region, Philippines JPMorganChase Full time

    DescriptionJP Morgan Treasury Services moves, concentrates, and invests client funds, while providing trade finance and logistics solutions. We are seeking to recruit an APAC Trades Analyst who is committed to delivering high-quality service to our clients by efficiently and professionally handling day-to-day inquiries via phone and email.As a Client Service...

  • APAC Trades – Client Service Analyst

    1 week ago

    Manila, National Capital Region, Philippines JPMorgan Chase Full time

    JP Morgan Treasury Services moves, concentrates, and invests client funds, while providing trade finance and logistics solutions. We are seeking to recruit an APAC Trades Analyst who is committed to delivering high-quality service to our clients by efficiently and professionally handling day-to-day inquiries via phone and email.As a Client Service Analyst...

  • Trading Services Analyst

    6 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time

    JOB DESCRIPTIONIf you're passionate, curious and ready to make an impact, we're looking for you to help us grow our businesses for the future.As a Trading Services Analyst within the Margin Operations Services, you will manage international securities and escrow in support of clients' derivatives exposures, ensuring compliance with ISDA Agreements. You will...

  • Trade Support Analyst

    2 days ago

    Manila, National Capital Region, Philippines JPMorgan Chase Full time

    Are you ready to make an impact in the world of trading operations? As a Trading Services Analyst, you will be the key connection between our business, technology, and client-facing teams. This role offers the opportunity to develop your problem-solving skills and collaborate with diverse stakeholders. You will help drive process improvements and support...

  • Trade Support Analyst

    6 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time

    DescriptionAre you ready to make an impact in the world of trading operations? As a Trading Services Analyst, you will be the key connection between our business, technology, and client-facing teams. This role offers the opportunity to develop your problem-solving skills and collaborate with diverse stakeholders. You will help drive process improvements and...

  • APAC Trades – Client Service Analyst

    6 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time

    JOB DESCRIPTIONJP Morgan Treasury Services moves, concentrates, and invests client funds, while providing trade finance and logistics solutions. We are seeking to recruit an APAC Trades Analyst who is committed to delivering high-quality service to our clients by efficiently and professionally handling day-to-day inquiries via phone and email.As a Client...

  • Trade Lifecycle Analyst

    6 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time

    DescriptionJoin a world-class team at the Corporate & Investment Bank, a global leader in investment banking, wholesale payments, markets, and securities services. Trusted by top corporations, governments, and institutions in over 100 countries, we offer strategic advice, capital solutions, and market expertise. Operations teams develop and manage...

  • Trade Lifecycle Analyst

    2 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time

    DescriptionStep into a role where your problem-solving skills and client focus drive real impact in global financial markets. As part of our Swap Middle Office team, you'll collaborate with talented professionals to deliver seamless support for equities and fixed income swaps. Your work will help shape client experiences and contribute to process...

  • Trade Lifecycle Analyst

    6 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time

    JOB DESCRIPTIONJoin a world-class team at the Corporate & Investment Bank, a global leader in investment banking, wholesale payments, markets, and securities services. Trusted by top corporations, governments, and institutions in over 100 countries, we offer strategic advice, capital solutions, and market expertise.Operations teams develop and manage...

  • Trade Lifecycle Analyst

    22 hours ago

    Manila, National Capital Region, Philippines JPMorganChase Full time

    DescriptionJoin our dynamic Markets Operations team and play a key role in supporting global clients across 100+ markets. Be at the heart of trade management, sales support, and client services, while driving innovation and operational excellence. Unlock unparalleled opportunities for learning, career growth, and networking as you make a direct impact on the...