Cloud IT Specialist

As Cloud IT Specialist you are given tasks within implementing, monitoring, and maintaining Cloud solutions, including major services related to Compute, Storage, Network and Security. Environments used are Microsoft Azure, Google Cloud, IBM Cloud and AWS.Short description of the IT Operations CenterGlobal IT, IT Operations will deliver IT service delivery across IT vertical from the IT Operations Center where one is placed in Manila and the other is in Warsaw, Poland. The goal for the IT Operations Center is to solve and reduce the number of major and critical incidents and be part of delivering global 24/7 IT service delivery.

The IT Operations Center will consist of all relevant IT Operations areas and hold competencies ranging from IT Security, Network, Server, Cloud, Database, Citrix and O365. The IT Operations Center is a crucial part of the total IT service delivery to global business users. Key TasksAutomate installations using relevant scripting tools

Provision IaaS and PaaS services with Azure pipelines

Build and maintain shared systems, i.e. monitoring, application platforms etc.Collaborate and share knowledge with relevant IT departments

Troubleshooting of operational issues with application teams

Estimate and plan worklogs

Work in compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company, including company's intellectual property protection

Behaviors and attitudes consistent with the values.Professional skills development by participation in training and constant self-educationIT / Market & Industry Knowledge / Business Acumen / Process working

Excellent IT Operations understanding / experience with other IT Operations CentersKnowledge of IT OperationsKnowledge of ITILKnowledge of trends and challenges for the IT industry

International experience / work experience abroad an advantage

Willingness for possible travel

Business CompetenciesStrong decision-making capabilities and high accountability: credibility, assertiveness

Organizational skills: prioritize, plan, assign and control

Execute and apply leadership and management according to the Panalpina Leadership competency model

Customer focus: monitors customer expectations continuously

Network and relationship building

Willingness to involve stakeholders in decision making, to get buy-in and to implement solutions

Excellent sense for quality and intercultural differencesIntegrityAct as a Role Model for Corporate Values and fully adhere to the Code of ConductHigh commitment and positive attitude in the face of setbacks and obstacles

Capability to handle high stress levels (Ability to work under pressure and deal with tight deadlines)Ability to coordinate efforts/resources within and across boundaries to deliver goals

Ready to take personal accountability for achieving individual and shared goals

Ability to set robust plans well in advance and to initiate action to move projects forward

Authentic, approachable, open, and honest

Educational background/ Work experience

University degree in IT or business studies or any related studies

Minimum 2 years' experience in a similar position (Cloud Administrator)Preferable work experience in IT Operations Center or business Process CentersHigh knowledge of cloud and infrastructure technologies

High knowledge of basic software

Operational mindset and cooperation skills

Excellent English language skills, both verbal and written

Computer LiteracyProficiency with Windows and MS OfficeRequired Skills:Remuneration Operations Relationship Building Services ARe Citrix Development Pipelines Microsoft Azure Service Delivery Protection Accountability Cooperation ITIL Business Process Participation Storage Travel Infrastructure Regulations Security MS Office Pressure Windows Software Leadership Business Training Management