Technical Facilities Coordinator

What this job involves:

As a Facilities Coordinator at JLL, you will be the upper facilities management's trusted right hand on all facilities-related activities by performing routine site inspections to ensure all building processes and best practices are implemented and maintained while always having an eye on process improvement and cost savings, contributing suggestions as they arise. This comprehensive facilities support role combines onsite operational excellence with client service delivery, requiring you to provide admin support including front desk duties, basic housekeeping and appointment coordination while hitting key performance indicators and meeting service level agreements.

What your day-to-day will look like:

• Perform routine site inspections to ensure all building processes and best practices are implemented and maintained
• Provide admin support including front desk duties, basic housekeeping and appointment coordination while hitting KPIs
• Work closely with clients and suppliers onsite to identify facility-related enquiries and requirements
• Take part in procurement of vendors and services utilizing planning and budgeting skills for client needs
• Ensure everyone's health and safety by keeping safe workplace procedures in place and carrying out procedures as needed
• Help implement and manage risk management programs, disaster recovery and business continuity plans
• Follow escalation and incident reporting procedures while complying with firm's guidelines and strategies
• Support the team and work well with others toward achieving targets while ensuring flawless project execution.

Required Qualifications:

• University graduate with at least 3-4 years' experience in facilities management including general office administration, vendor, transport and procurement management.
• Strong English verbal and written communication skills with availability for regular and shifting schedules
• Prior experience in facilities, property management, hospitality or other related fields with understanding of local occupational health and safety requirements
• Knowledge of critical facilities and vendor management with understanding of various property systems
• Proven track record of flawless project execution while following company standards and procedures with team player mentality
• Ability to easily interact with general client staff and vendors to deliver efficient services while addressing conflicts effectively
• Excellent and resilient communication skills with ability to face customers with smile at all times including during challenging situations
• Understanding of workplace safety procedures and risk management program implementation.

Preferred Qualifications:

• Experience in facilities coordination with understanding of building processes and best practices implementation
• Knowledge of process improvement and cost savings identification with suggestion contribution capabilities
• Background in admin support including front desk duties, basic housekeeping and appointment coordination
• Understanding of key performance indicators and service level agreements in facilities management environments
• Experience with planning and budgeting skills for procurement of vendors and services in facility operations
• Knowledge of disaster recovery and business continuity plans with escalation and incident reporting procedure experience
• Familiarity with JLL core behaviors and company standards with client-focused service delivery experience
• Understanding of conflicting priorities management and conflict resolution in facilities management environments.

Location: On-site.

What you can expect from us:

• At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment
• We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package
• You'll join an entrepreneurial, inclusive culture where we succeed together – across the desk and around the globe
• Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.