Service Engineer

Service Engineer - PI Manila

Location Metro Manila, Philippines

Date posted October 28, 2025

Job ID 20622

Our Opening and Your Responsibilities

ØProvide sound consultation on application and related compliance regulatory standards

ØPerform Installation, commissioning, training, calibration services, preventive maintenance, troubleshooting and repairs. Travel within Philippines is required.

ØPerform engineering adaptations of products, equipment and services.

ØExpand MT's spares & services business and manage projects, contract services and relationships with customers.

ØGenerate service leads and product cross-leads

ØDevelop competency in product application, segment specified knowledge and regulatory compliance standards. Successful in completing services and assigned service responsibilities, regular updating of service management tools and service reports. Proper managing of service job schedule and service tools. Meeting service sales targets and agreed Key Performance Indicators (KPIs).

ØCombine technical knowledge with customer management skills to articulate technology and product positioning to both the business and technical users and ensure complete customer satisfaction through all stages of the service process

ØManaging existing accounts and consistently updating service activities

ØUpdating installed equipment database and CRM

ØSupport cross leads initiatives; check on customers' investment pipelines.

ØIdentify current and potential customer requirements by establishing personal rapport and understanding key requirements

ØCheck on customers' requirement for Spare parts, Contract, Repairs and new potentials

ØProvide and present product & technical information to potential and existing customers

ØResponsible for actively driving and managing project pipelines

ØProvide technology evaluation during sales process, working in conjunction with the Sales team. Becoming a competent key technical advisor and product advocate for MT products

ØCommunicate regulatory compliance requirement and applications effectively, demonstrating MT's market leadership and expertise in the relevant fields

ØInteract with customers' engineering teams to illustrate MT's value propositions

ØResponsible for equipment performance in the field and ensure customers' satisfaction.

ØDevelop customer's staff by providing technical information and training

ØResponsible for key account management

What You Need to Succeed

• Degree/Diploma in preferable in Chemistry, Engineering, electronics, instrumentations etc from a reputable University

• Instrumentation/Laboratorysalesortechnicalexperiencewouldbepreferred

• Minimum 3 years working experience in a scientific equipment or Technical/Laboratory Service Environment will be preferred

• Independent with a proactive approach to customer management
• Understand project management skills
• Willing to travel (within Philippines)
• Valid driving license

Our Offer to You

• Health & Life Insurance, etc.
• Comprehensive training program
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards A commitment to extraordinary service on our

state-of-the-a

rt equipment

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.