Urgent hiring
8 hours ago
About the role
Join the customer service team at CORPORATE VISIONS INC' as a Call Centre Representative. This full-time position is based in San Juan City Metro Manila. You will be responsible for providing exceptional customer service to our clients through effective communication and problem-solving skills.
What you'll be doing
- Handling inbound calls from customers and providing prompt and courteous assistance
- Addressing customer inquiries, concerns and complaints in a professional and empathetic manner
- Documenting customer interactions and updating customer records accurately
- Identifying opportunities to cross-sell or upsell products and services
- Collaborating with team members to enhance the overall customer experience
- Adhering to all company policies, procedures and quality standards
What we're looking for
- Strong communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
- Excellent problem-solving and decision-making skills, with the ability to think on your feet
- Proficient in Microsoft Office applications and comfortable navigating various software systems
- A team player with a positive attitude and the willingness to learn and grow
- Strong time management and multitasking abilities
What we offer
At CORPORATE VISIONS INC', we prioritize the wellbeing of our employees. We offer a competitive salary, comprehensive health benefits, and opportunities for career advancement. Our inclusive work environment encourages collaboration, personal growth, and work-life balance.
About us
CORPORATE VISIONS INC' is a leading provider of customer service solutions. With a proven track record of delivering exceptional service, we are committed to empowering our clients and their customers. Join our team and be a part of our mission to redefine the customer experience.
Apply now to become our next Call Centre Representative
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