GBS Transformation

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to GM Philippines office three times per week or other frequency dictated by the business.

The Role

The position is for a project business analyst responsible to define and develop requirements for user stories, create testing artifacts / model to conduct system integration testing using GM's project systems. A primary goal of the test analyst is to ensure the accuracy of IT development work and that it aligns with business requirements to ensure user acceptance. The candidate is expected to identify errors, system bugs, or incorrect build vs business requirements and recommend corrections.

What You'll Do

• Collaborate globally and cross-functionally with various partners across different business functions to understand business processes
• Utilize your process improvement, system implementation, and project management skills to innovate, deliver solutions, and contribute to global transformation projects that impact the results of the company
• Conduct iterative agile software configuration sessions to ensure that all key internal consumer organization business objectives are met
• Understand business requirements and acceptance criteria to perform a logical test to prove the functionality
• Create a comprehensive test plan to test all developed requirements in a sprint and to build on for an E2E test plan
• Design and maintain re-usable test cases and test strings to confirm new functionality for current and future testing
• Prepare and maintain validation evidence of test status through screen shots and test case progression
• Provide and maintain clear status in reporting during UAT for responsibility, escalation, and execution
• Develop user stories to document business requirements, prepare user acceptance test plans, and support technology deployments.
• Identify risks and develop mitigation plans for UAT, E2E and other testing as required.
• Provide inputs to cutover / deployment plans, so that validation test activities are included in those plans.
• Create and execute orientation/onboarding plan for new hires in the team.
• Proactively help identify training needs of the team.
• Train other Test Analysts as required.

Your Skills & Abilities (Required Qualifications)

• A Bachelor's or Master's degree in Business, Finance, Accounting, Marketing, IT or related field
• 1-3 years of relevant work experience in business and process transformation, test management, software quality assurance, or consulting
• Knowledge in Order to Cash (OTC) / Order to Delivery (OTD) is necessary
• Demonstrated ability to work cross-functionally, in an internal or external consulting role, with proven ability to effectively execute projects and deliver results

What Will Give You A Competitive Edge (Preferred Qualifications)

• Detail oriented, with strong business acumen, and experience in evaluating financial measurements and project results
• Affinity with technology and/or familiarity with analytics tools and techniques
• Highly motivated and willing to learn and take on new challenges
• Excellent written and verbal communication skills
• Highly proficient in Microsoft Office applications
• Experience with Agile / Scrum framework is preferable.
• Working level knowledge of Power BI and KNIME is preferable.
• Experience in managing end-to-end test cycles is preferable
• Experience in developing training manuals and conducting training is preferable.
• ISTQB certification is preferable.

Important: Must be willing to work in the NIGHT SHIFT.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.