Travel Experience Counselor II
2 days ago
Business Travel Consultant II
Traveler Experience (TX) is seeking positive, energetic, highly skilled, customer-focused, senior-level travel counselors to join our Team. This team provides outstanding service for our business travelers in multiple countries. Candidates must be comfortable working in a fast-paced environment.
- Provides consultative customer support services to client via multiple channels
- Creates and completes travel arrangements (car, hotel, air , rail) for moderately complex accounts
- Sells products that are of commercial value to CWT and contribute to CWT's profitability; sells 'add on' attachments (hotel, other); upsells targeted areas of travel
- Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation
- Works under moderate supervision
- Resolves moderately complex problems with potentially non-standard and multi destinations, ticket exchanges and complex fares
- Escalates more complex problems to more experienced staff
- Assignments include both routine and non-routine work
Qualifications
Experience & education:
- Experience
- 3+ years of experience working as a Travel Consultant.
- Good travel industry knowledge
- Strong Verbal and written communication skills
- Skilled in GDS and other booking tools used by CWT (Sabre, Amadeus, etc.)
- Reservations (both email and call support)
- Languages
- English
- Knowledge, skills and abilities (KSAs)
- Strong verbal and written communication skills and attention to detail
- Fluent verbal skills in English
- Great active listening and information gathering skills.
- Proactive consultant – solutions oriented and accountable.
- Excellent working knowledge of the travel industry, application of client travel policies, procedures, and processes (including complex reservations and changes)
- Able to use current technology and easily adapt to changes in technology as they come.
- A genuine passion for high-quality customer service — we care about our customers and it's important to us that you do too
- Ability to work and adapt in a constantly changing, fast paced environment.
- Must be a "Team Player" and work cohesively with others internally and externally.
- A positive, "can do" attitude, willingness to learn and grow
-
Travel Counselor
2 days ago
Taguig, National Capital Region, Philippines CWT Full time ₱250,000 - ₱500,000 per yearCarlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together. Whether we are booking government travel, advising...
-
Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱24,000 - ₱40,000 per yearAvailable Roles & Qualifications: Travel Counselor I — No GDS needed, but must have airport/ground handling experience ₱24,000–₱26,000 basic + allowances Travel Counselor II — At least 2 years of GDS experience ₱26,000–₱32,000 basic + ₱4,200 allowance Travel Counselor III — 5 years of GDS experience ₱35,000–₱40,000 basic + ₱4,200...
-
Travel Counselor
2 days ago
Taguig, National Capital Region, Philippines CWT Full time ₱60,000 - ₱120,000 per yearCarlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together. Whether we are booking government travel, advising...
-
Travel Counselor
41 minutes ago
Taguig, National Capital Region, Philippines CWT Full time ₱50,000 - ₱100,000 per yearPosition Requirements• Industry knowledge and reservation skills in order to create multi-segment, multi-destination International itineraries.• APAC market travel background is preferred• Ability to provide 1st level of support for customer service and technical issues.• Top notch customer service and technical skills• Flexibility and...
-
Travel Counselor
2 days ago
Taguig, National Capital Region, Philippines CWT Full time ₱25,000 - ₱50,000 per year•Excellent customer service skills•1-3 years of relevant work experience in a Good travel vertical•Good communication skills•GDS knowledge - SABRE•Has attention to detail•Must be flexible on any shift schedule•Ability to multitaskCarlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel...
-
MARINE TRAVEL COUNSELOR
2 days ago
Taguig, National Capital Region, Philippines CWT Full time ₱80,000 - ₱120,000 per yearExperience as a travel counselor in a customer service business or in corporate/ marine travel company APAC market travel background is preferred Travel industry knowledge including reservation skills in order to create multi-segment, multi-destination International itinerariesExcellent communication and customer service skills At least 1 year GDS...
-
Senior Travel Counselor
2 days ago
Taguig, National Capital Region, Philippines CWT Full time ₱1,500,000 - ₱3,000,000 per yearCarlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together. Whether we are booking government travel, advising...
-
Travel Experience Counselor I
1 week ago
Taguig, National Capital Region, Philippines Carlson Wagonlit Travel (CWT) Full time ₱300,000 - ₱600,000 per yearPurpose of the RoleDo you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is "yes", we should talk.Many of the world's best known and biggest companies and governments around the globe rely on CWT to keep their people connected – anywhere, anytime, anyhow – by providing an efficient, safe and secure...
-
Travel Experience Counselor III
2 days ago
Taguig, National Capital Region, Philippines CWT Full time ₱30,000 - ₱60,000 per yearQualifications Let's grow togetherThe corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting and more innovative than ever before. If you're looking to learn and grow in your career on the frontline of this exciting industry, we'll be there to support your journey and give you all the tools you need to...
-
Travel Experience Counselor III
1 week ago
Taguig, National Capital Region, Philippines CWT Full time ₱40,000 - ₱80,000 per yearPurpose of the Role Do you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is "yes", we should talk. Many of the world's best known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe and secure...
