front desk officer/receptionist

Job Description:

We are looking for a Front Desk Officer/Receptionist who will serve as the first point of contact for our organization. The role requires a professional, approachable, and organized individual who can handle front desk operations, provide excellent customer service, and support administrative tasks.

Key Responsibilities:

• Greet and assist visitors, clients, and staff in a professional and friendly manner
• Answer and direct phone calls, emails, and inquiries efficiently
• Maintain the reception area, ensuring it is tidy and presentable at all times
• Handle incoming and outgoing correspondence/documents
• Schedule and confirm appointments, meetings, and events
• Provide general administrative support to different departments as needed
• Maintain records, files, and logs for front desk operations
• Ensure company policies and procedures are observed at all times

Qualifications:

• Bachelor's Degree in Business Administration, Office Administration, Hospitality Management, or related course (preferred but not required)
• At least 1 year of experience as a receptionist, front desk officer, or in a similar customer service/administrative role (fresh graduates are welcome to apply)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Professional appearance and positive attitude
• Ability to work independently and handle confidential information with discretion

Job Type: Full-time

Pay: Php18,000.00 per month

Benefits:

• Employee discount
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Santa Rosa City A: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Work Location: In person

Application Deadline: 08/29/2025

Expected Start Date: 08/29/2025