Inside Sales and Customer Success Specialist

2 days ago


Manila, National Capital Region, Philippines SCALABLE OS CORP. Full time ₱1,200,000 - ₱2,400,000 per year

SUMMARY

The Inside Sales and Customer Success Specialist will play a crucial role in driving sales and managing relationships with vendor partners. This individual will be responsible for creating quotes, submitting RFPs, and ensuring a seamless sales process. The ideal candidate will have a strong understanding of the IT VAR and Managed Services industry, excellent communication skills, and the ability to manage multiple tasks efficiently.

JOB RESPONSIBILITIES

Sales Support:

  • Assist the sales team in identifying and qualifying leads.
  • Develop and maintain a thorough understanding of the company's products and services.
  • Provide product information and support to potential and existing customers.

Vendor Partner Relationship Management:

  • Establish and maintain strong relationships with vendor partners.
  • Coordinate with vendors to obtain pricing, product information, and support.
  • Negotiate terms and conditions with vendors to ensure favorable agreements.

Quote Creation:

  • Prepare and deliver accurate and timely quotes to customers.
  • Collaborate with the sales team and vendors to ensure quotes meet customer requirements.
  • Track and follow up on quotes to convert them into sales.

RFP Submission:

  • Manage the RFP process from start to finish, including gathering requirements, coordinating with internal teams, and submitting proposals.
  • Ensure all RFPs are completed accurately and submitted on time.
  • Follow up on submitted RFPs to address any questions or concerns from potential clients.

Customer Relationship Management:

  • Maintain and update customer records in the CRM system.
  • Provide excellent customer service by addressing inquiries and resolving issues promptly.
  • Build and nurture long-term relationships with customers to drive repeat business.
  • Conduct regular account reviews and technology check-ins to ensure customer satisfaction and identify opportunities for improvement or additional services.
  • Work closely with technical teams to oversee onboarding, deployment, and ongoing support, ensuring a seamless customer experience.
  • Proactively address any issues or discrepancies between what was sold and what is delivered, advocating for the customer internally.

Reporting and Analysis:

  • Track sales activities and provide regular reports to management.
  • Analyze sales data to identify trends and opportunities for improvement.
  • Assist in the development of sales strategies and plans.

QUALIFICATIONS

  • Strong experience in account management
  • 3+ years of experience in inside sales, preferably in the IT, VAR or Managed Services industry.
  • Strong understanding of IT products and services.
  • Excellent communication and negotiation skills.
  • The ideal candidate would have experience with PSA/RMM/EDR/MDR
  • Strong and confident communicator comfortable engaging with C-level

    executives.
  • Excellent written communication skills; ability to craft persuasive emails and

    outreach messages.
  • Experience with CRM platforms such as HubSpot and Salesforce.
  • Ability to influence stakeholders, communicate urgency, and drive issues to

    closure.
  • Strong interpersonal skills with a collaborative, team-first attitude.
  • Self-motivated, driven, with a dynamic and professional demeanor.
  • Detail-oriented with the ability to track and forecast lead generation goals

    accurately
JOB REQUIREMENTS
  • Should be willing to accept a long-term work-from-home arrangement.
  • Should be amenable to a permanent night shift schedule.

  • Inside Sales Engineer

    3 weeks ago


    Manila, National Capital Region, Philippines WhiteCrow Research Full time

    Join to apply for the Inside Sales Engineer role at WhiteCrow Research.We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also...


  • Manila, National Capital Region, Philippines WhiteCrow Research Full time $40,000 - $60,000 per year

    About WhiteCrowWe are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house...


  • Manila, National Capital Region, Philippines Staff4Me Full time

    We are seeking a motivated and results-driven Inside Sales Representative to join our growing team in Ortigas, Manila. The successful candidate will be responsible for managing inbound and outbound sales activities, building strong client relationships, and achieving sales targets. This role requires excellent communication skills, strong negotiation...


  • Manila, National Capital Region, Philippines Staff4Me Full time ₱400,000 - ₱800,000 per year

    We are seeking a motivated and results-driven Inside Sales Representative to join our growing team in Ortigas, Manila. The successful candidate will be responsible for managing inbound and outbound sales activities, building strong client relationships, and achieving sales targets. This role requires excellent communication skills, strong negotiation...


  • Manila, National Capital Region, Philippines WHR Global Consulting Full time ₱288,000 - ₱600,000 per year

    WHR Global Consulting is hiring a Full time Inside Sales Specialist role in Taguig, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: EveningExpected salary: ₱24,000 - ₱50,000 per monthPosition Title: Inside Sales Representative (BPO)Work...


  • Manila, National Capital Region, Philippines Roche Full time $60,000 - $100,000 per year

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...


  • Manila, National Capital Region, Philippines ETP International Pte Ltd Full time ₱400,000 - ₱1,200,000 per year

    Inside SalesExp level: 1+ yrs relevant in Inside SalesWork hours: 9am to 6pm, Mondays to FridaysJob Description:● Taking ownership in achieving inside sales KPIs.● Generating, cold calling, and qualifying leads (must)● Support sales team.● Upkeeping CRM system.Skills & Experience● Diploma/Degree holder.● Must have 1-2 years of inside...


  • Manila, National Capital Region, Philippines Spocket Full time

    OverviewSpocket is revolutionizing the world of eCommerce as we know it today. Because of Spocket, a mom from the United Kingdom, or a teacher from Saudi Arabia can start their own businesses with our platform.At Spocket, we are on a mission to empower millions of online entrepreneurs. This is why we wake up every day. Today, Spocket enables over 100,000+...


  • Manila, National Capital Region, Philippines RingCentral Full time $50,000 - $100,000 per year

    Inside Sales Representative, GSPSay hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a...

  • Appointment Setter

    2 days ago


    Manila, National Capital Region, Philippines Success Tutoring Full time A$48,000 - A$60,000 per year

    ABOUT SUCCESS TUTORING Born in Sydney, Australia, Success Tutoring is one of the world's fastest-growing education franchise networks, offering personalised tutoring programs in English and Math for students aged 5–17. We provide flexible learning solutions that empower students to reach their full potential — all with no lock-in contracts. With over...