SAP Technofunctional Consultant

Project Description:

• We are a Fortune 500 global IT services leader dedicated to delivering excellence for our customers and colleagues.
• Our more than 130,000 people in 60-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world.
• We leverage the power of partnerships through our curated DXC ecosystem of leading technology providers. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate.
• DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship.
• S/4HANA implementation and rollout

Responsibilities:

• The Techno-functional Consultant facilitates the implementation and support of the SAP Cloud solution to enhance the clients business functionality and overall performance, while maintaining a high degree of customer satisfaction.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements.
• Facilitate workshops to collect business requirements.
• Map client business requirements, processes and objectives; develops necessary product modifications to satisfy client's needs.
• Design, development, customize, configure and testing of C4C.
• Identify gaps, issues and work around solutions.
• Act as liaison with client for troubleshooting: investigate, analyze, and fix problems.
• Handle changes or emergency transports as needed for high priority issues.
• Document functional designs, test cases and results.
• Develop comprehensive documentation, including technical specifications, user guides, and training materials
• Proactively identify and propose business process and/or system enhancements.
• Provide consulting services on both new implementations and existing support projects.
• Collaborate with cross-functional teams, including developers, designers, and project managers, to deliver integrated solutions that meet client requirements
• Provide ad-hoc training and user support as required.
• Work self-directed and independently; may act as subject matter mentor to more junior members.

Mandatory Skills Description:

• In-depth experience in SAP Sales Cloud, SAP Service Cloud
• Experience in Customization, Scoping, Adaptation, Page Layout
• Experience in Mashup, Workflows, Data Workbench
• Awareness of C4C quarterly upgrades released by SAP
• Experience in Transport Management
• Experience in Reports
• Experience in creating/replicating Master Data in/to C4C.
• Experience in creating Communication Arrangements, Communication System, Web Service Monitoring, OData Monitoring
• Experience in integrating C4C APIs with SAP On-Premises Systems, other Cloud Systems and 3rd Party Systems
• Support business data migration & cleansing tasks.
• Perform C4C Administrator tasks.
• Enhancements of C4C solution
• Java/J2EE Programming
• Ability to multitask and manage multiple deliverables and projects at the same time.
• Ability to understand business processes from a customer perspective.
• Must be results-oriented, and demonstrate a can-do attitude - adaptability, flexibility and resourcefulness.
• Problem-solving skills along with an ability to collaborate.

• Fluent in English

• Languages:

• English: Advanced

At DXC Technology, we prioritize in-person collaboration and encourage employees to work from a DXC office when appropriate. We also recognize that flexibility is important and understand that work arrangements may vary depending on the role and business needs. Your work location may include a DXC office, client site, or—where approved—a remote setting. DXC reserves the right to adjust work location arrangements (temporarily or permanently) in response to evolving business requirements.