Amazon Account Health Manager

2 days ago

Quezon City, National Capital Region, Philippines Adaptive Teams Full time $30,000 - $60,000 per year

Join our team as an Amazon Account Health Manager and play a key role in keeping our Amazon account clean, compliant, and running smoothly across multiple marketplaces. If you thrive in fast-paced environments and love solving listing or account issues before they become problems, this role is for you.

About the Company:

This is a full-time role for one of our internal companies, which specializes in helping brands grow on Amazon. It is an AI-first e-commerce company helping brands grow on Amazon. The team integrates automation and AI agents into core operations, letting experts focus on strategy, optimization, and driving real results for clients—fast, smart, and data-driven.

Location: Open to candidates based in the Philippines – Full-time, Remote

Your Mission: Day to Day Responsibilities

  • Maintain Account Health: Monitor dashboards daily, resolve violations quickly, and ensure the account stays in "green" status across US, CA, and AU.
  • Fix Listing & Catalog Issues: Resolve suppressed, inactive, stranded, or incorrectly linked listings; manage variations; and use flat files or bulk uploads when needed.
  • Manage Case Logs: Handle Amazon cases from start to finish—opening, following up, escalating, and ensuring full resolution.
  • Support Product Launches: Prepare listings for new launches, ensuring clean setup, proper linking, compliance, and keyword readiness.
  • Reporting & Visibility: Provide clear daily updates, track ongoing issues, and maintain simple dashboards and trackers.

Your Toolbox: Skills to be Successful

  • 2+ years managing Amazon FBA & Seller Central accounts at a high level.
  • Strong understanding of account health, case management, and listing troubleshooting.
  • Ability to work with flat files, fix catalog structure, and manage parent–child variations.
  • Strong proficiency in Microsoft Excel (advanced functions & data analysis).
  • Experience leveraging AI tools or automation in account management is a plus.
  • Detail-oriented with a high sense of accountability—you own your work.
  • Exceptional communication skills—you anticipate problems before they arise.
  • Organized, efficient, and results-driven.

Your Perks: What's in it for you

  • Working completely remote
  • 15 Paid leave days
  • Annual (performance-based) salary increase policy
  • Long-term position with the opportunity to grow in a stable and growing Agency
  • Great opportunity to grow
  • You'll be joining a high-level and fast-paced team

Why Adaptive Teams?
At Adaptive Teams, we don't just fill positions – we create pathways to success. Whether you're a seasoned pro or just starting out, we're here to help you grow, innovate, and make an impact. If you're looking for exciting opportunities and, a team that's as passionate as you are, this is the place to be.

What to Expect from Our Application Process?
Once you apply, you'll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder, just in case) for further instructions.

We understand your time is valuable, so we strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment.

Once selected, you'll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you'll always know where you stand.

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