Senior Systems Engineer, IT Infrastructure

Job Summary

The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission-critical infrastructure and ensure the highest levels of availability, performance, and security.

Duties and Responsibilities:

People:

• Act as a technical reference for staff on existing and upcoming technologies.
• Liaise with business units, vendors, and other IT personnel for project design and planning, or problem resolution.
• Manage and deliver multiple projects with excellent time management and leadership skills.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Cross-trains other members of the Information Technology department.
• Provide 3rd level support.
• Support and assist the Service Desk team as needed.
• Performs on-call duties on a rotational basis.

Client:

• Architect information and operational support systems.
• Contributes to efficiency improvements through process automation and documentation.
• Contribute to the maintenance of the Information Technology department's disaster recovery plan.
• Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
• Maintain security, backup, redundancy, and disaster recovery strategies.
• Manage and document systems configurations.
• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Participate in the design of information and operational support systems.
• Own efforts to expand growing cloud presence.
• Architect, plan, implement, manage and maintain cloud infrastructure.
• Submit recommendations to management for upgrades and enhancements.

Value:

• Audit systems and processes to verify compliance and performance.
• Architect, plan, implement, maintain, and support Firm standards for server computers, infrastructure applications, backup systems, and storage platforms.
• Document system designs/functions and ensures all documents are updated.
• Coordinate with Ryan IT management in identifying opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements.
• Performs other duties as assigned.

Education and Experience:

• Bachelor's Degree and 10 or more years of related systems administrator experience.
• Ability to work under pressure and time constraints.
• Ability to work in a team environment.
• Excellent business analysis and problem-solving skills.
• Ability to work with people of varying technical skills.
• Quick, analytical thinker.
• Ability to effectively communicate complex concepts.
• Ability to collaborate to determine the most appropriate technical strategies and designs to meet business needs.
• Amenable to work on a night shift (9 PM - 6 AM)

Computer Skills:

• To perform this job successfully, an individual must have a high level of expertise of Microsoft Server Operating Systems and functional components (Active Directory, DNS, DHCP, ADFS), Microsoft Office Suite, VMware vSphere, Avamar Administration, Storage Administration (preferably Dell Compellent and Nimble Storage), and scripting automation tools (PowerShell).
• The candidate should also possess solid networking knowledge (OSI network layers, TCP/IP), and cloud infrastructure experience with Microsoft Azure or AWS, and associated automation tools (Ex: Docker, Ansible, Chef, Puppet, Nessus, etc.)

Apply now and experience these amazing opportunities and benefits:

• Competitive Salary
• Hybrid setup (4 days WFH, once a week onsite)
• HMO on your 1st month with free enrollment for immediate family
• Life insurance
• Bonus/Incentive
• 42 leave credits annually
• Fitness Benefit
• Transportation Allowance
• Connectivity Allowance (Internet)
• Optical Allowance