Assistant Vice President

Assistant Vice President - HR Process Engineer for APAC, Philippines (Hybrid)Apply locations Taguig Philippines time type Full time posted on Posted 2 Days Ago job requisition id At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network.

We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. HR Partner & Delivery sits at the center of Citi's HR business solutions. This newly created team future proposition is to provide guidance and coaching to managers on all employee life-cycle processes, solving day to day HR needs for employees by leveraging technology to provide simple and effective employee focused processes.

We're currently looking for a high caliber professional to join our team as Assistant Vice President, HR Process Engineer - Hybrid based in Manila, Philippines. This role will support the HRP&D team to deliver process design and re-engineering solutions, ensuring the employee and manager experience is foremost in the design thinking. This role will be an individual contributor role reporting to the Head of Process Design and Re-engineering.

Working in an agile environment partnering with project managers and specialists supporting process change. In this role, you are expected to:Perform in-depth evaluation of basic operations and business processes, family procedures, and industry standards for business supported to identify and resolve complex problems. Serve as an analytical and/or procedural expert, representing a unit or team on cross-functional operational processes and project deliverables.

Liaise with multiple teams across the HR organization. Assume informal and formal leadership role within the team as well as coach and train new recruits. Operate with a limited level of direct supervision.

Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets. Serve as an advisor to HR groups and other partners on HR applications (specifically HR ServiceNow), processes, change impacts, etc. Participate in key stakeholder meetings to assess scope of strategic needs, educate stakeholders on strategy, and make recommendations for achieving desired impact.

Partner closely with HR Process Owners and HR teams to monitor the performance of multiple initiatives, projects, and programs as they relate to HR ServiceNow. Provide detailed analyses for the overall impacts resulting from Projects and Change Requests. Engage in activities related to change management, as necessary.

Act as SME to senior stakeholders and/or other team members. Establish yourself as a subject matter expert on the HR ServiceNow application and data-driven advisor on processes within remit. As a successful candidate, you'd ideally have the following skills and exposure:5-8 years of relevant experience (Service

Now experience preferred). Experience with automated end-to-end sourcing tools. Proficient in Microsoft Office.

Ability and experience working in a fast-paced, high-pressure environment. Proven organization and time management skills. Demonstrated problem-solving and decision-making skills.

Consistently demonstrates clear and concise written and verbal communication skills. Ability to exercise independence of judgment and autonomy. Strong process reengineering skills, including the ability to understand the why behind processes and offer suggestions on how to streamline and improve functionality and processes.

Experience in developing project plans and managing individual deadlines and goals. Ability to find issues and problems, generate solutions and choose alternatives using basic root cause analysis. Understands HR ServiceNow functionality and is able to communicate technical implications of system design.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Working at Citi is far more than just a job.

A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today.

Job Family Group: Operations - CoreJob Family: Operations SupportTime Type: Full timeCiti is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.