Telephone Sales Representative

6 hours ago

Binondo, Philippines Manila Sources Corporation Full time

Telephone Sales RepresentativeJob Summary

The Telephone Sales Representative is responsible for handling inbound and outbound calls to generate sales, follow up on inquiries, and build strong relationships with potential clients. This role focuses on explaining products clearly, qualifying leads, and converting inquiries into confirmed orders through professional phone communication.

Key Responsibilities

  • Handle inbound calls from inquiries, leads, and existing customers
  • Make outbound follow-up calls to prospects and past inquiries
  • Explain products, pricing, and basic technical details clearly over the phone
  • Qualify customers based on needs, budget, and timeline
  • Schedule site visits, online meetings, or hand over qualified leads to sales managers
  • Record customer information and call notes accurately
  • Follow up on quotations, proposals, and pending decisions
  • Address basic objections and customer concerns professionally
  • Coordinate with sales, operations, and installation teams
  • Maintain polite, confident, and customer-focused communication at all times

Qualifications

  • At least 1 year experience in telephone sales, call center, or customer service
  • Strong verbal communication skills (English and Filipino; Taglish is okay)
  • Confident speaking on the phone and handling objections
  • Basic computer skills (CRM, Google Sheets, email, messaging apps)
  • Goal-oriented and comfortable with sales targets

Preferred Skills

  • Experience in construction, real estate, or prefab/container sales is an advantage
  • Ability to explain technical products in simple terms
  • Good listening skills and persuasive communication
  • Organized and detail-oriented when documenting calls

Working Conditions

  • Office-based or remote (depending on setup)
  • Fixed schedule with possible incentives or commissions
  • Performance-based bonuses may apply

Job Type: Full-time

Work Location: In person

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