Paymate Marketing Staff

2 days ago

Pasig, National Capital Region, Philippines Equicom Services, Inc. Full time

Company:
Equicom Services, Inc.

The Merchant Services Assistant offers the AUB Paymate (WeChat & Alipay) to potential merchants. The AUB Paymate is a mobile application and web-based platform that allows both face-to-face or e-commerce transactions, including WeChat, Alipay, UnionPay, among others. The role involves selling, documentation, and marketing of Paymate services to merchants.

Qualifications

  • College Level or at least with experience in Sales (1 year or more)
  • Excellent typing skills Typing speed of 30 WPM or greater; 98% accuracy
  • High regard for confidentiality and attention to detail
  • Flexible / adaptable to changes (e.g., change of shift schedule, etc.)
  • Possesses multi-tasking skills
  • Excellent verbal and written communication skills
  • No derogatory record from previous employment
  • Analytical and problem-solving skills

Duties And Responsibilities

  • Paymate Applications & Documentation
  • Accomplishes the procedures for Paymate applications
  • Receives, prepares checklists, prints out, and acknowledges documents
  • Completes required documents and creates BAP/NFIS
  • Encodes information in Teller 360 as reviewer
  • Calls / sends emails for incomplete documents and verification of contact details
  • Sends application status updates to source via email or calls
  • Responds to branch, sales, and merchant inquiries
  • Assists with completion of Alipay merchant accounts with failed status
  • Uploads business certificates (DTI, SEC Registration) and Excel files to relevant portals
  • Requests GCash and Grab online setups, QR strings, and integration
  • Collates merchant/outlet details including branch info, MDR, MID, contact information, and website
  • Submits documentation, onboarding reports, and status updates to MVS and relevant teams
  • Merchant Follow-Up & Reporting
  • Provides updates on Paymate status reports, Botty reports, GCash Glife reports
  • Assists with Shopee Enrollment and API integration
  • Scans and archives merchant documents
  • Submits weekly, monthly, and summary reports of merchant applications, sales, and onboarding
  • Maintains updated lists of merchants in Paymate, Liquid Pay, and Hello Money portals
  • QA checks merchant folders and ensures safe keeping and archiving
  • Coordination & Liaison
  • Liaises with Onboarding Teams for MID Botty, GCash, and Shopee integrations
  • Sends updated merchant information to relevant internal and external teams
  • Assists with notarization of merchant agreements and inserts notarized MOAs into merchant applications
  • Follows up on MC inactive accounts and completes merchant details
  • General Administration
  • Checks all merchant details in Paymate portal and applications
  • Ensures compliance and proper completion of availed implementation types
  • Coordinates with internal teams for smooth processing and onboarding of merchants

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