Senior Director – People Experience
4 days ago
At
iFive Global
, people are at the heart of everything we do. We're looking for a
Senior Director for People Experience
— a seasoned HR leader who will shape the full employee lifecycle and drive our mission of building an exceptional workplace.
About the Role
The Senior Director for People Experience will:
- Lead
Talent Acquisition, HR Operations, Compensation & Benefits, and Employee Engagement. - Work closely with our TA and People Operations Directors to design strategies that
attract, retain, and develop top talent. - Build and sustain a
high-performance culture
while embedding iFive's values of
Integrity, Information, Intelligence, Innovation, and Insight. - Leverage
data and technology
to drive continuous improvement, efficiency, and measurable business impact.
What You'll Do
- Shape and execute strategic
Talent Acquisition
plans to bring in high-quality candidates. - Lead
HR Operations
, ensuring alignment between people strategy and business goals. - Design competitive
Compensation & Benefits
programs to enhance employee retention. - Drive
Employee Engagement & Retention
initiatives that foster loyalty and growth. - Mentor and coach TA and People Operations Directors, ensuring strong succession planning.
- Champion change management and embed company values into daily operations.
What We're Looking For
- 10+ years of BPO industry experience
with at least 4 years at Director level. - Demonstrated
long tenure
in past organizations, with steady career progression. - Expertise across
TA, HR Operations, C&B, and Engagement. - Strong
data-driven decision-making
and HR tech transformation track record. - Excellent communication, business acumen, and stakeholder management skills.
- Proven ability to build, lead, and inspire high-performing teams.
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