Customer Service Representatives

2 weeks ago

Cotabato BARMM, Philippines TalentPop App Full time ₱104,000 - ₱130,878 per year

ABOUT US:
TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits

  • Annual performance-based increases
  • Paid time off
  • Health and dental insurance or a monthly health stipend
  • Holiday bonuses
  • Permanent work-from-home setup
  • Opportunities for career advancement as we continue to grow

Responsibilities

  • Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
  • Assist Customers: Support customers with orders, shipping, product details, and returns.
  • Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.

Requirements

  • Proficiency in English (both written and verbal)
  • At least 1 year of online/remote customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset

Technical Requirements

  • Personally owned PC or laptop with an i5 processor or equivalent
  • Minimum of 15 Mbps for both upload and download internet speed

When applying, use application code:
CS
Excited to grow your career with TalentPop App?
Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us

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