Atlassian Administrator
2 days ago
JOB SUMMARY:
Lone Wolf is looking for a Atlassian Administrator & IT Specialist to assist the IT Service Management team for our offices across US, Canada, Colombia and the Philippines. The ideal candidate will collaborate with cross-functional teams to enhance Jira workflows, particularly in Problem, Incident, Change, and Release Management, while ensuring adherence to ITIL best practices.
KNOWLEDGE/SKILLS/ABILITIES
- :Administer, configure, and maintain Atlassian environments, including workflows, permissions, schemes, and dashboards
- .Develop, implement, and support custom scripts and automation for Jira integrations with third-party applications, including but not limited to Power Automate, Outlook, Power BI, and other internal tools
- .Design and manage REST API integrations to enable data flow between Jira and various business applications
- .Demonstrates strong time management skills, working quickly and efficiently to handle competing priorities effectively
- .Collaborate with teams to understand business needs and suggest improvements to Jira workflows or integration solutions
- .Substantial experience building Problems, Incident, Change and Release management workflows for a fast-growing company
- .Knowledge of ITIL best practice process framewor
- kMinimum English Level B
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