Digital Transformation Manager
4 days ago
We're looking for a
Digital Transformation Manager
who will lead the development and delivery of innovative digital solutions that improve both customer experience and business efficiency. You will drive digital strategies, manage transformation projects, and ensure that technology initiatives are aligned with business goals.
Qualifications
- Bachelor's degree in IT, Computer Science, Business Administration, or related field.
- 5+ years of experience in digital solutions management, digital transformation, or a similar role.
- Strong knowledge of digital platforms and tools (CRM, mobile apps, e-commerce, analytics).
- Proven project management and cross-functional collaboration experience.
- Excellent communication, leadership, and problem-solving skills.
- Industry background in insurance, banking, or financial services preferred.
Key Responsibilities
- Develop and execute digital strategies that align with company objectives.
- Lead the planning and delivery of digital projects (websites, mobile apps, e-commerce platforms, CRM systems).
- Work closely with IT, marketing, sales, and other teams to ensure solutions meet business needs.
- Analyze data and customer feedback to continuously improve digital experiences.
- Monitor KPIs and prepare reports on project performance and impact.
- Stay updated on digital trends and recommend innovative solutions.
- Ensure all solutions comply with regulations, data privacy, and security standards.
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