Club Experienced Director

1 day ago

Makati City, National Capital Region, Philippines AThousandConcepts, Inc. Full time ₱360,000 - ₱480,000 per year
  • Develop and implement operational policies and procedures for efficient operations.
  • Enhance systems, processes, and best practices.
  • Manage day-to-day operations, overseeing the operations team and department.
  • Ensure organizational processes comply with legal regulations and standards.
  • Uphold health and safety guidelines and enforce compliance.
  • Monitor employee and team performance, offering coaching, training, and feedback for improvement.
  • Handle budgets, forecasting, and resource allocation to meet strategic goals.
  • Collaborate cross-departmentally to align operations with organizational objectives.
  • Enhance customer service quality and satisfaction.
  • Analyze data to identify process improvement opportunities and cost savings.
  • Oversee staffing plans, recruitment, and training.
  • Report on operational efficiency and quality standards.
  • Foster innovation and productivity through effective communication.
  • Stay updated on industry trends and best practices.
  • Integrate new technologies and business processes as needed.
  • Maintain service operations to ensure sustainability.
  • Develop conflict-resolution programs and lead conflict-management practices.
  • Identify customers' needs and respond proactively to all of their concerns
  • Establish targets, KPI's, schedules, policies and procedures
  • Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Report on management regarding sales results and productivity
  • Prepare and present quality reports of audit findings and recommendations to the Manager and customers.
  • Develop strategic initiatives to maintain and improve the audit function with management's approval.
  • Maintain documentation for findings and suggested improvements in management processes.
  • Directly report to the GM and perform duties as assigned by the GM or BOD.
  • Performing other duties that may be assigned in the exigency of the service
  • Ensure that any cash fund or equipment (if any) in your responsibility must have proper documentation and safe and secure storage.
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
  • Perform other tasks as may be assigned in the exigency of the service.

Job Type: Full-time

Pay: Php40, Php50,000.00 per month

Benefits:

  • Employee discount
  • Flexible schedule
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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