Customer Service Representative

6 days ago

Makati City, National Capital Region, Philippines East West Banking Corporation Full time

About the Job

Location: Makati and Davao

Corporate Title: Customer Service Representative

Work Arrangement: Onsite

Our Customer Service team is looking for experienced professionals to join us in Makati and Davao with the role of Customer Service Representative.

In this role you will be the primary point of contact for addressing and facilitating all customer inquiries, requests, or complaints through the designated skill set and assigned channels. You will play a crucial role in fulfilling transactions and resolving concerns within established productivity and quality standards.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

  • Address and facilitate customer inquiries, requests, or complaints in person and through assigned channels
  • Provide exceptional service and support in line with EastWest's commitment to service excellence
  • Efficiently fulfill customer transactions while adhering to productivity and quality standards
  • Resolve customer concerns promptly and effectively to ensure customer satisfaction

What we're looking for

  • Must have completed at least 2 years in college, or a 2-year vocational course
  • At least 1 year of work experience in Customer Service/BPO
  • With excellent verbal and written communication skills, and must be conversant
  • Customer service oriented
  • Must be willing to work on shifting schedules

What you can expect from joining our team

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals
  • Opportunity to work with industry experts and be mentored by them
  • Defined career progression paths to guide you in your professional growth

To know more about us, and our career opportunities visit https://careers-

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines Conexus Staffing & Consultancy Solutions Full time

    Our client, a leading flexible workspace provider, is hiring a Customer Service Representative to deliver excellent service and represent the brand with professionalism and warmth.This role is ideal for motivated individuals looking to grow in a fast-paced, hospitality-driven, and tech-enabled environment.Location: Makati CityWork Setup: OnsiteKey...

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines Asticom Technology Inc Full time

    We are looking for a dedicated and customer-focused Customer Service Representative to handle inquiries, resolve concerns, and ensure a positive experience for all clients. The role includes answering calls or messages, providing accurate information, processing customer requests, and maintaining excellent service quality.*Must be in Makati City residence.

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines IASA, Inc. Full time

    JOB DESCRIPTION:The Customer Contact Representative is the primary point of contact and front-line support for customers and clients of the Air France-KLM Group.Core MissionThis role is responsible for ensuring a delightful and excellent Customer Experience across all touchpoints. The Representative provides comprehensive information, support, and service to...

  • Customer Service Representative

    6 days ago

    Makati City, National Capital Region, Philippines Imagenet Phils., Inc. Full time

    Job Title: Customer Service Representative - OnsiteLocation: MakatiWhat We're Looking For:New to the field? No problem We provide full training.Already experienced? Even better your skills are valued here.Fresh graduates are encouraged to apply.About the Role:As a Customer Service Representative, you will be the first point of contact for our clients,...

  • Customer Service Representative

    6 days ago

    Makati City, National Capital Region, Philippines EastWest Bank Full time

    About the Job Location: Makati City Corporate Title: Customer Service Representative Work Arrangement: Onsite Our Customer Service team is looking for experienced professionals to join us in Makati City with the role of Customer Service Representative. In this role you will be the primary point of contact for addressing and facilitating all customer...

  • Customer Service Representative

    23 hours ago

    Makati City, National Capital Region, Philippines EastWest Bank Full time

    About the Job Location: Makati City Corporate Title: Customer Service Representative Work Arrangement: Onsite Our Customer Service team is looking for experienced professionals to join us in Makati City with the role of Customer Service Representative. In this role you will be the primary point of contact for addressing and facilitating all customer...

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines First Life Financial Co. Inc. Full time

    Customer Service Representative (Reliever – 6 Months)First Life Financial Co., Inc.First Life Financial Co., Inc. is looking for a dedicated and service-oriented Customer Service Representative (Reliever – 6 Months) to provide outstanding support to individual clients with their life insurance policies. This role focuses on assisting clients with...

  • Customer Service Representative

    4 days ago

    Makati City, National Capital Region, Philippines EastWest Bank Full time

    About the JobLocation: Makati CityCorporate Title: Customer Service RepresentativeWork Arrangement: OnsiteOur Customer Service team is looking for experienced professionals to join us in Makati City with the role of Customer Service Representative.In this role you will be the primary point of contact for addressing and facilitating all customer inquiries,...

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines MechaniGo Full time

    WE ARE HIRING ACUSTOMER SERVICE REPRESENTATIVERole DescriptionThis is a full-time on-site role located in Makati for a Service Advisor. The Service Advisor will be responsible for delivering excellent customer service by assisting clients with their auto service needs, managing after-sales support, and ensuring overall customer satisfaction. Daily tasks...

  • Inbound Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines Metacom Careers Full time

    Company DescriptionMetacom Solutions is a leading information technology and services company based in the Philippines. The company is committed to supporting its employees by offering above-industry-standard compensation packages, comprehensive medical and life insurance benefits, and training for both personal and professional growth. Employees enjoy...