spa receptionist

1 week ago

Angeles City, Central Luzon, Philippines SANG WOON CORPORATION Full time ₱180,000 - ₱360,000 per year
  • Client interaction:

Greet and welcome clients, answer inquiries, and handle complaints with a professional and friendly demeanor.
- Appointment management:

Schedule, confirm, and manage appointments for spa services.
- Front desk operations:

Check guests in and out, provide necessary paperwork, and process payments.
- Communication:

Answer phone calls and respond to emails, ensuring messages are passed on to the correct staff.
- Information and sales:

Provide detailed information about spa services, treatments, and products, and may be responsible for selling retail products.
- Administrative tasks:

Keep client records, manage customer files, and perform other office duties like making copies.
- Spa maintenance:

Ensure the reception area is clean, tidy, and well-organized, and may assist with laundry services.

Required skills and qualifications

  • Excellent customer service and interpersonal skills
  • Strong communication abilities, both written and verbal
  • Organizational skills and the ability to multitask
  • Proficiency with computers, scheduling software, and MS Office
  • Ability to remain calm and professional in a fast-paced environment

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