Sales Specialist
1 day ago
This role embodies Pointwest's values of Leadership, Excellence, and Innovation and thrives in a culture of Agility, Accountability, Innovation, Collaboration, and Customer Centricity.
Key Responsibilities
Delighting Our Customers & Stakeholders
- Build and maintain strong client relationships
- Understand client needs and provide strategic, value-adding solutions
- Ensure high satisfaction and engagement
- Generate leads and grow pipeline
- Execute sales strategies and close deals
- Expand accounts through cross-selling and upselling
- Use CRM tools and analytics to improve sales performance
- Collaborate with teams to streamline processes
- Stay updated on IT trends and industry shifts
- Participate in trainings and share knowledge with peers
- Sales revenue and pipeline growth
- Client satisfaction and retention
- Process improvement initiatives
- Learning and development milestones
- Bachelor's degree in IT, Computer Science, Business, or related field (MBA is a plus)
- Minimum of 7 years in IT services sales, with a focus on BFSI or Healthcare
- Proven ability to sell IT solutions: digital transformation, cloud, automation, analytics, etc.
- Strong consultative selling and negotiation skills
- Track record in engaging with C-level executives
- Excellent communication and presentation skills
- Proficiency in CRM tools and digital prospecting
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