System Administration and Support

Daily Responsibilities:

• Provide L2 system support for Veeva Vaults
• Manage system users, roles, and permissions
• Provide advisory/consultant expertise and support
• Drive continuous improvements by staying on top of new functionality
• Serve as escalation point for issues and questions
• Responsible for troubleshooting and fixing system issues
• Evaluate the existing functionality and implement per business needs
• Ensure quality and adaptation
• Assist with creating reports and dashboards
• Make system configuration and routine changes
• Manage data loads (bulk upload of documents, users, metadata, fields on documents) and realignments (data mapping as part of configurations)
• Promote changes by utilizing package deployments and change controls
• Ensure Veeva environments are validated every release and every change

Required Experience:

• Experience supporting
  Veeva
• System administration experience with
  Veeva Vault (Vault Quality, Vault Clinical, Vault Regulatory)
• Experience supporting
  Quality, QMS, CTMS, ETMF, RIMS, PromoMats, MedComms
• Technical Support / AMS experience
• Experience working with a multi-cultural team

Highly Desired:

• Life Science
• GxP experience
• Stakeholder management - Ability to confidently manage client requirements

Additional Skills:

• Ability to quickly learn multiple IT Systems and disperse information to others
• Ability to work in a cross-functional team in a fast-paced environment with minimal supervision
• Excellent verbal, written, and communication skills
• Detail oriented

WHO WE ARE

NNIT is a leading provider of IT solutions to life sciences internationally, and to the public and enterprise sectors in Denmark.

We focus on high complexity industries and thrive in environments where regulatory demands and complexity are high.

We advise on and build sustainable digital solutions that work for the patients, citizens, employees, end users or customers.

We strive to build unmatched excellence in the industries we serve, and we use our domain expertise to represent a business first approach – strongly supported by a selection of partner technologies, but always driven by business needs rather than technology.

NNIT consists of group company NNIT A/S and subsidiaries SCALES, Excellis Health Solutions and SL Controls. Together, these companies employ more than 1,700 people in Europe, Asia and USA.

NNIT Philippines

NNIT Philippines builds on a decade of experience, and has a reputation for developing high quality enterprise level software solutions and support as a Microsoft Gold Certified Partner.

NNIT Philippines is an integrated part of NNIT's global IT service delivery, including specializations in the development and maintenance of enterprise and eGovernment software solutions as well as IT infrastructure operations including network and server operations for NNIT's customers around the world. The Manila based delivery center is part of NNIT's 24/7 Global Operations Centre setup and delivers services in close cooperation with NNIT's other centers in Denmark, China and the Czech Republic.

On top of the statutory benefits stipulated by the local law, NNIT DLSP employees enjoy the following benefits upon joining:

• Competitive compensation
• 13th month pay
• Performance bonus (discretionary)
• Rice subsidy
• Communication allowance
• Clothing and laundry allowance
• Medical allowance (Employee and Dependent)
• HMO (Employee and Dependent/s)
• Life insurance
• Vacation leaves and sick leaves
• Emergency loan
• Year-end gift
• Wedding gift
• First baby gift
• Breakfast once a week
• Fruits, snacks / well-stocked pantry
• Flexible working hours
• Hybrid set up even before the pandemic

Notes:

1. By applying to this job ad, you acknowledge and agree for your information to be collected by NNIT. Rest assured, any information you share will only be used for recruitment/hiring purposes.

2. This position is available only to those with current authorization to live and work in the Philippines.