Risk Analyst

4 days ago

Pasay, National Capital Region, Philippines Novatech (Pasay) Limited, Inc. Full time ₱315,000 - ₱420,000 per year

Risk Officer (iGaming)

Job Responsibilities:

  • Review accounts, process and approve manual withdrawal requests all while maintaining a high confidentiality level, according to internal procedures.
  • Review, process, and approve manual promotion bonuses.
  • Perform a risk assessment of new/current players throughout their customer journey.
  • Monitor abnormal and suspicious bets, members' single profit, or historical profit that exceeds 1.5 times.
  • Monitoring of large winning amounts of players' profit bets.
  • Monitoring auto withdrawal application.
  • Respond to all payments-related queries sent through the different communication channels, ensuring that provided information is true and accurate.
  • Actively contribute to improving current internal processes to enhance the customer experience as well as the effectiveness of the team.
  • Ensure a good customer experience through the entire player lifecycle.
  • Any other task and related functions may be delegated to the Employee by the Team Leader or Manager when needed.

Job Qualifications:

  • 1+ year experience in gaming risk management is required.
  • Can speak in English, additional proficiency in Asian languages such as Mandarin is an advantage.
  • Proficient in MS Office.

Job Types: Full-time, Permanent

Pay: Php30, Php35,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion

Application Question(s):

  • Do you have work experience as a Risk Analyst in CN market?
  • What is your expected salary?
  • How soon are you available for employment?

Experience:

  • Risk Management: 1 year (Required)

Work Location: In person

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