Spanish Bilingual
2 weeks ago
- Provide exceptional customer service in a non-scripted world
- Perform basic-level technical troubleshooting
- Become a professional multitasker
- Drive your own performance within a team environment
- Give and receive feedback regularly
- Be flexible to work various schedules (and show up on time)
- Actively listens to every detail the customer says
- Effectively manages the communication, tools and resource needed or multiple, concurrent contacts
- Speaks in a confident, friendly, and helpful way that sounds like a casual conversation
- Great typing skills (at least 35 words per minute required)
- People experience (customer service experience preferred)
- Amazing phone presence (people can literally hear you smiling)
- An understanding of basic computer and home networking terminology (operating systems, browsers, routers, modems, etc)
- Able to handled Spanish calls aspect
- Bachelor's Degree or at least 2 years' college education
- Previous experience within a Call Center considered an asset
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person
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