Head of IT PMO

Position Overview

• The position is responsible for overseeing business projects, ensuring that these are completed promptly and within the approved budget. The PMO Head collaborates with the SOD Head for the technical aspects of the project.

Responsibilities

• Ensure the PMO is always the 'single source of truth' for all projects
• Embed project control and governance within the business, championing it and coaching all stakeholders in its use
• Provide support to; project planning, milestone management, scope management, resource forecasting, financial management and change management across the PMO
• Prepare regular status reports to all levels of the business
• Identify initiatives and programs that require support i.e. dedicated project management resources, additional investment, improved project governance
• Ensure that risks and issues are effectively identified, reported and a resolution is established
• Continuously improve and develop the portfolio and delivery processes, keeping things clear and simple
• Provide ongoing guidance and support and training to all teams across all processes, the system, and ways of working.
• Analyzes project profitability, revenue, margins, bill rates, and utilization.
• Implements project controls and developments to secure customer satisfaction.

Job Requirements:

• Graduate of any IT-related course (non-IT courses or undergrads can be considered).
• Must have Project Management Professional (PMP) Certification.
• Must have at least ten (10) years of solid experience in software development life cycle
• Must have at least five (5) years of experience in a senior management role, handling a team of no less than ten (10) members
• Must have experience in financial management as well as in handling and managing conflicting interests
• Must have at least five (5) years of experience in project management for an IT services and solutions company (Telco or BPO also acceptable).

Essential Experience and Skills:

• A deep understanding of PMO and related processes and industry best practices.
• Extensive experience in the entire project development life cycle
• Proficient at storyboarding, writing executive summaries, and summary status overviews
• Exceptional stakeholder management skills, with proven ability to build trust in a complex and diverse stakeholder environment and manage senior-level stakeholder relationships.
• Excellent communication - the ability to communicate to a variety of audiences across business functions and levels, tailoring messages appropriately.
• Excellent analytical and organizational skills, able to process and present information in a structured format and in a clear unambiguous way
• Proven influencing skills and ability to work collaboratively both upwards and at peer level with functional and business colleagues
• Excellent attention to detail and high-quality reporting outputs
• PMP Certified
• Demonstrable skills in analyzing data, identifying impacts on the project status, and providing leadership to cross-functional teams

Work Setup: Hybrid (4 days onsite/week) in West Triangle, Quezon City

Work Schedule: Monday-Friday, 9AM-6PM Standard Time with option for flexibility (8AM-5PM/10AM-7PM); Saturdays are paid, but you will not be required to work on those days unless needed.

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience handling external clients?

Education:

• Bachelor's (Preferred)

Experience:

• Software Development Life Cycle (SDLC): 10 years (Required)
• senior leadership: 5 years (Preferred)
• financial management: 1 year (Preferred)
• project management (IT/Telco/BPO): 5 years (Required)

License/Certification:

• PMP (Required)

Work Location: In person