Urgent Clark Pampanga

1 week ago

Angeles City, Central Luzon, Philippines E-WORLD STAFFING SERVICES Full time

The Opportunity

We are seeking enthusiastic and customer-focused individuals to join our dynamic team as Customer Service Representatives at our Clark Pampanga location. In this full-time role, you will be responsible for providing exceptional non-voice customer support to our valued clients.

Key Responsibilities

  • Respond to customer inquiries and requests via email, chat, and other non-voice communication channels
  • Accurately process orders, payments, and other customer transactions
  • Provide accurate and timely information to customers to address their needs and concerns
  • Escalate complex issues to the appropriate team members as needed
  • Maintain detailed records and documentation of all customer interactions
  • Actively participate in team meetings and contribute to the continuous improvement of our customer service processes

What We're Looking For

  • Strong communication and interpersonal skills with a customer-centric approach
  • Excellent problem-solving and critical thinking abilities
  • Proficiency in using various software and technology tools to support customer service delivery
  • Attention to detail and the ability to multitask effectively
  • A positive and enthusiastic attitude, even when dealing with challenging situations
  • No prior experience required - we provide comprehensive training to help you succeed in this role

What We Offer

  • Competitive salary and incentive programs
  • Opportunities for career advancement and professional development
  • Comprehensive benefits package, including health insurance and retirement plans
  • A dynamic and supportive work environment that values teamwork and collaboration
  • Convenient location in Clark Pampanga, with easy access to public transportation

About Us

E-WORLD STAFFING SERVICES' is a leading provider of customer service and contact centre solutions, serving a diverse range of clients across various industries. Our mission is to deliver exceptional customer experiences that exceed our clients' expectations. Join our team and be a part of our continued growth and success

Apply now and take the first step towards an exciting career with E-WORLD STAFFING SERVICES'.

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