
Service Advisor
2 weeks ago
DUTIES AND RESPONSIBILITIES:
- Greets all customers promptly and provides timely professional service.
- Conducts vehicle inspection checklist for the incoming and outgoing units with prepared repair order.
- Uses computer systems to look up customer's service history, schedule appointments, enter repair order information and manage information.
- Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and sells additional services when appropriate.
- Asks relevant questions regarding repair or service request to ensure proper servicing of vehicle.
JOB SPECIFICATIONS:
- Graduate of Mechanical Engineering, Automotive Technology, or equivalent.
- Ability to present materials & communicate in writing in a fluent and logical manner.
- Proven ability to work on detailed tasks with accuracy and speed.
- Must be customer-oriented and articulate.
Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
Work Location: In person
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