Quant Analytics Associate

Job Description
Join our team to shape the future of Home Lending Servicing Unlock your potential by collaborating with business partners to drive impactful strategies and innovations. Be at the heart of data-driven decision-making and make your mark in improving customer experiences.

Job Summary
As a Quant Analyst on the Home Lending Servicing Data & Analytics Team, you will collaborate with stakeholders in the Home Lending division to formulate quantifiable goals and develop strategies to achieve them. You will lead the execution of KPIs, trend analysis, dashboards, and analyses to enhance business performance, develop new products, and improve customer experiences.

Job Responsibilities

• Synthesize data from different sources to identify meaningful trends and patterns that enhance the customer experience.
• Perform data discovery to manipulate and analyze complex, high-volume data from various sources for Home Lending products.
• Collaborate with business partners to identify opportunities for operational improvements and employee efficiency.
• Convert data into actionable insights and use data visualization tools to effectively communicate findings.
• Extract data using SQL queries and optimize relational databases for efficiency.
• Identify opportunities with AI and Large Language Models (LLM) to improve processes.
• Work with business partners to evaluate needs, develop solutions, and implement them within budget and control requirements.
• Collaborate with IT groups to design infrastructure.

Required Qualifications, Capabilities, And Skills

• Bachelor's degree in a quantitative, analytical, or related field.
• 5+ years of experience in Technology, Data, and Analytics.
• Strong SQL knowledge, including complex queries and stored procedures.
• Experience with relational databases and query optimization.
• Ability to define metrics, evaluate results, and recommend system improvements.
• Critical and analytical thinking with a data-oriented mindset.
• Proficiency in developing advanced data visualizations and presentations.
• Excellent written and verbal communication skills.
• Understanding of Mortgage Servicing and Default operations.

Preferred Qualifications, Capabilities, And Skills

• Advanced analytics experience with tools like Power BI, Tableau, Python, or Alteryx.
• Functional industry experience in operations, marketing, credit/risk, or finance.
• Prior experience leading data or analytic projects.

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.