
Quality Specialist
5 days ago
Qualifications:
- Conduct process audits, deploy designed processes, analyze and report performance on quality.
- Conduct RCAs on transaction monitoring to create action plans to reduce errors and improve service delivery.
- Provide feedback to the agents, based on the findings of the monitoring
Work Setup: Clark (Onsite)
Requirements:
- Quality Specialist for a Service Desk account.
- Ability/having experience on reporting including on tools like Avaya/Cisco
- Willingness to work on multiple projects and also periodically set and achieve stretch goals.
-
Quality Management Specialist
7 days ago
Angeles City, Central Luzon, Philippines beBeeQuality Full time ₱800,000 - ₱1,200,000We are seeking a meticulous and detail-oriented Quality Management Specialist to uphold quality standards and identify opportunities for improvement. Job Description The ideal candidate should have a strong background in quality management, process enhancement, and possess excellent analytical and communication skills. Key Responsibilities: Evaluate current...
-
Junior Quality Specialist
5 days ago
Angeles City, Central Luzon, Philippines Boomering inc Full time ₱35,000 - ₱70,000 per yearPosition Title: Junior Quality SpecialistWork Set up: HybridSalary: Php 35,000.00Schedule: 7:00 am to 3:30 pmJOB DESCRIPTION FOR JUNIOR QUALITY SPECIALISTWe are seeking a Junior Quality Specialist supports the Internal Audit Supervisor in conducting, planning, and documenting internal audits related to ISO/IEC 27001:2022 and other emerging standards (e.g.,...
-
Junior Quality Specialist
5 days ago
Angeles City, Central Luzon, Philippines Boomering Inc Full time ₱35,000 per yearPosition Title: Junior Quality SpecialistWork Set up: HybridSalary: Php 35,000.00Schedule: 7:00 am to 3:30 pmJOB DESCRIPTION FOR JUNIOR QUALITY SPECIALIST We are seeking a Junior Quality Specialist supports the Internal Audit Supervisor in conducting, planning, and documenting internal audits related to ISO/IEC 27001:2022 and other emerging standards...
-
Data Quality Professional
1 week ago
Angeles City, Central Luzon, Philippines beBeeAssurance Full time ₱250,000 - ₱450,000Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to oversee the organization, quality, and governance of critical alternative investment data within our operational systems.The ideal candidate will have proficiency in data management tools, Excel, and other software. They will also possess a general understanding of...
-
Angeles City, Central Luzon, Philippines beBeeQuality Full time ₱800,000 - ₱1,200,000Job DescriptionWe are seeking a highly skilled Appointment Setting Quality Assurance Specialist to join our team. As a key member of our sales operations, you will be responsible for ensuring the quality and compliance of appointment setting activities across multiple platforms.Responsibilities:Monitor 50 to 80 calls daily from appointment setters to ensure...
-
Quality Assurance
6 days ago
Angeles City, Central Luzon, Philippines MCI Full timeOverviewAngeles City, PHMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.As a Quality Assurance (QA) Specialist, you will be...
-
Quality Assurance
4 weeks ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full timePosition Title: Quality Assurance (Appointment Setting)Work Set Up: On-SiteSchedule: 9:00 PM to 6:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are seeking an experienced Quality Assurance Specialist with 2 to 3 years of QA experience in outbound calling. The ideal candidate must be...
-
Quality Assurance Specialist
1 week ago
Angeles City, Central Luzon, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000Job DescriptionThe Lead - Customer Experience Quality Analyst is a critical front-line position that requires a meticulous individual to evaluate and document customer transactions, ensuring accurate and consistent information is provided to customers.This role focuses on evaluating transactions to guarantee the delivery of exceptional customer experience...
-
Senior Customer Experience Specialist
1 week ago
Angeles City, Central Luzon, Philippines beBeeQuality Full time $30,000 - $45,000Quality Assurance SpecialistAs a Quality Assurance Specialist, you will play a critical role in ensuring the high standards of our customer support team. Your primary responsibility will be to conduct regular quality audits of customer interactions, assessing compliance with process guidelines, regulatory requirements, and service quality standards.The ideal...
-
Quality Assurance Specialist
1 day ago
Tarlac City, Central Luzon, Philippines Intelegencia Full time $104,000 - $130,878 per yearJob Description:We are seeking a highly detail-oriented and experiencedQuality Assurance Specialist&Quality Control Specialistto join our team. These roles involve evaluating customer interaction quality (QA) and CRM data accuracy (QC) to ensure the delivery of high-quality service and reliable client information. You will play a vital part in maintaining...