
Quality Management Supervisor
3 days ago
As a Quality Management Supervisor, you'll be responsible of the following:
Process Development and Organization
- Design, implement, and continuously improve operational workflows and quality assurance processes across all functional areas.
- Collaborate with cross-functional teams (e.g., operations, supply chain, training, R&D and franchise operations) to identify inefficiencies and develop scalable, standardized solutions.
- Develop SOPs (Standard Operating Procedures) and ensure consistent implementation across all branches
Quality Standards and Compliance
- Establish and maintain quality control standards in alignment with industry regulations, internal policies, and brand values.
- Monitor compliance with food safety regulations, sanitation practices, and internal quality benchmarks.
- Conduct internal audits and process reviews to identify gaps and non-conformities and recommend corrective actions.
Documentation and Reporting
- Create and manage QA documentation, including checklists, audit reports, SOP manuals, and training materials.
- Analyze data from audits and inspections to identify trends and generate actionable insights.
- Provide regular reports to leadership on QA performance metrics, improvement initiatives, and risk areas.
Cross Functional Coordination
- Work closely with branch support teams to understand operational pain points and recommend improvements.
Continuous Improvement & Innovation
- Stay updated on industry best practices and emerging technologies that can support QA efforts.
- Champion a culture of quality and accountability throughout the organization.
Perform other tasks/duties assigned by the management.
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1 week ago
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