Client Engagement Associate

3 days ago

Philippines DOXA Talent Full time

Our Company

At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.

What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.

The Role:

Our client is looking for a Client Engagement Associate, who will be responsible for connecting with clients and booking coaches for them based on their business needs. This role will manage a group of coaches and will utilize CRM software and marketing channels in aiming to keep them engaged. The Client Engagement Associate is also expected to provide part-time support for the back-office team. 

Location: Must be residing in the Philippines– Remote.

Environment: Philippines and International Teams.

Language: Advanced English (B2+ - C1).

Timezone: 8:00 AM – 5:00 PM Eastern Daylight Time (8:00 PM – 5:00 AM Philippine Standard Time), follows Philippine holidays

Employment Type: Full-time

Requirements:

  • A Bachelor's degree in the related field is preferred
  • At least one year of experience in lead generation and/or appointment setting for international clients
  • Ability to qualify and prioritize leads effectively
  • Demonstrated success in client engagement with measurable results
  • Strong written and verbal English skills
  • Detail-oriented and has excellent time management skills
  • Ability to own tasks and be a team player
  • Experience in a multi-client environment
  • Strong computer aptitude, which includes expertise with Microsoft 365 applications
  • Ability to function in an autonomous environment—independent worker, self-directed

Responsibilities:

  • Select, engage, and book people using LinkedIn Recruiter
  • Manage up to 8 coaches daily and help generate at least 300 leads daily via LinkedIn Recruiter
  • Utilize marketing channels such as LinkedIn Recruiter and texting depending on the project
  • Use pre-written scripts for engagement and be able to go "off-script" as necessary after training
  • Utilize and be proficient with ESC2 (CRM), and You Can Book Me
  • Required to place outbound calls when needed 

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