Workplace Experience Specialist

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we're gonna need all the help we can get…

Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world's biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.

Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.

Our 5 clinics (Juniper, Pilot, Kin, Software, & Compound) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines).

We've raised over AUD$160M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions.

We're looking to continue building our team of executional weapons who are passionate about healthcare, aren't afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.

Events and Engagement

• Own end-to-end employee engagement activities, from concept design to execution. Includes vendor management, logistics, budgeting, and post-event measurement to strengthen connection and culture.
• Craft and communicate key culture updates & event communications - both on Slack and in-person company forum to ensure clear, engaging delivery to all employees.

Program Milestones

• Coordinate recurring flagship moments such as cyclical kick-off events and the year-end celebration. Monitor timelines, quality, and budget adherence.

Office Operations

• Liaise with building management and respond to facilities communications promptly.
• Run pantry and attendance system routines, process deliveries and mail, and support meeting room bookings and credits.
• Track recurring issues and propose improvements to keep the office running smoothly.
• Administer social clubs. Review and renew programs on a set cadence, manage budgets and top-ups, promote participation, and report outcomes and ROI.
• Build and foster strong cross-functional relationships to stay closely attuned to employee sentiment and leverage feedback to continuously optimise the employee experience.

Onboarding

• Deliver regular in-person onboarding sessions. Coordinate rooms, invites, attendance, and a day-one orientation that includes an office tour for all new hires and introductory presentations.
• Collect new-hire feedback and share a concise highlights and improvements summary with the People Team.

IT and Workspace Readiness

• Coordinate with IT for hardware and access provisioning in advance of start dates.
• Prepare welcome packs and ensure desks and tools are ready before day one.

• 3 to 5 years in People Operations, Events, or Office Administration in a fast-moving environment.
• A service mindset with strong coordination skills across HR, IT, Ops, and Finance.
• Clear written communication and a knack for friendly, on-brand internal comms.
• Comfort with budgets, vendor comparisons, and simple variance tracking.
• Tool fluency across Google Workspace, Slack, ClickUp or similar work management tools, HRIS, and basic spreadsheets.
• An owner's attitude, curiosity to learn, and care for the people around you. That's how we build teams that make a difference for patients.

Ways of working

• You plan ahead, communicate early, and keep checklists visible.
• You test and learn, then ship improvements.
• You bring energy to the room and empathy to every interaction.
• You share insights that help managers remove friction and help teams do their best work.
• You're energised in social settings and a confident public speaker, able to comfortably engage and inspire a room.

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You'll get to stretch yourself everyday and work amongst people who care deeply about our patients. You'll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We'll have your back when you need us the most - You'll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave. Personal health days leave and budget to encourage you to take care of your well-being. A reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents. Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF), and 13th month pay. Also, transportation allowance to support your expenses when reporting to our Makati office.
• We will invest in your career - You'll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We move at incredible speed - You'll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You'll **spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn't have it any other way

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.