Personal Shopper 2.0

4 days ago

Pasig, National Capital Region, Philippines The SM Store (SM Mart Inc.) Full time ₱800,000 - ₱1,200,000 per year

Job Function: 

Responsible for the development and expansion of VIP client base, while generating maximum sales from these customers, their families, and friends.

Responsibilities

  • Execute customer transactions according to SM's PS Standards, while going over and above customer expectations
  • Physically assist shoppers in-store, take orders/ assist in upselling and cross-selling for customer family members
  • Proactively offer in advance product offerings and new trends to physical customers, inbound/outbound callers (Virtual or Voice)
  • Keep records of customer interactions, processes customer accounts, and files documents by using the right methods and tool
  • Conceptualize and implement attainable sales and increase marketing strategies relative to Chinese or Foreign customers.

Qualifications:

  • Graduate of Bachelor's Degree preferably business course
  • At least 2 to 3 years of working experience in a selling role or customer support role.

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