BPO Team Leader

1 week ago

Merida, Philippines Virtual Staffing Solutions OPC Full time ₱800,000 - ₱1,200,000 per year

We are seeking a highly motivated and experienced BPO Team Leader to manage and develop a team of customer service/sales professionals. The ideal candidate will have a proven track record of exceeding performance targets, coaching and mentoring team members, and fostering a positive and productive work environment. Experience in the travel or sales account is a plus.

Key Responsibilities
  • Minimum 2 years of experience as a Team Leader in the BPO industry.
  • Excellent communication, leadership, and interpersonal skills.
  • Proven ability to manage retention and attrition, and drive KPIs.
  • Strong client relations management skills.
Skills, Knowledge and Expertise
  • Manage day-to-day team activities, including task delegation and performance monitoring.
  • Coach and mentor team members to improve performance and behavior.
  • Develop and implement strategies to achieve team and organizational goals.
  • Conduct training and development programs for team members.
  • Monitor and report on team performance metrics.

  • Team Leader

    2 days ago

    Merida, Leyte, Philippines Virtual Staffing Solutions OPC Full time ₱900,000 - ₱1,200,000 per year

    Program Ops Coordinator Team LeadAs a Program Operations Coordinator, you will support the design, delivery, and evaluation of K–12 STEM and enrichment programs. You'll ensure programs run seamlessly—from staffing and logistics to progress tracking—enabling schools to deliver high-quality, engaging experiences for students.Key ResponsibilitiesProgram...

  • Team Captain

    5 days ago

    Merida, Philippines Boldr Full time

    A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...

  • Program Operations Coordinators

    1 week ago

    Merida, Philippines Virtual Staffing Solutions Full time ₱250,000 - ₱500,000 per year

    DescriptionVirtual Staffing Solutions is seeking Program Operations Coordinators to join the team. In this role, you will play a key role in supporting the design, implementation, and evaluation of K–12 STEM and enrichment programs. This position is responsible for ensuring smooth program execution by managing staffing, coordinating logistics, and tracking...

  • Compensation Analyst

    5 days ago

    Merida, Philippines 1871 company Full time

    Overview A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members...