Sea Freight Specialist
4 days ago
About Expedock
Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.
About the Client
With offices in major cities worldwide, their team delivers end-to-end supply chain solutions, keeping goods moving smoothly across borders.
Who We're Looking For
We need a Sea Freight Specialist with hands-on experience managing end-to-end ocean shipments. This role requires someone who can independently handle shipment creation, documentation, carrier coordination, and tracking while following SOPs.
What You'll Do:
- Shipment Creation & Data Management: Create and manage ocean shipments in the Transportation Management System (TMS), including requesting and confirming container/vessel bookings, ensuring accurate routing, charges, and milestone updates.
- Documentation: Prepare, review, and manage ocean freight documents, including Bill of Lading (BL), Shipping Instructions, pre-alerts, and arrival notices. Validate completeness and accuracy.
- Carrier Coordination: Request bookings, confirm vessel schedules, cut-off times, and routing with shipping lines and agents. Update TMS with verified information.
- Tracking & Milestone Management: Monitor ocean shipments, update milestones, and proactively flag delays or issues.
- Exception Handling: Identify and resolve shipment discrepancies, escalating only when necessary.
- Communication: Manage operational inboxes, respond professionally to internal teams and external partners, and ensure clear, timely updates.
What You Need – HARD MUST
- Minimum 1 year of direct, hands-on experience in sea import/export operations.
- Strong knowledge of ocean freight processes, SOPs, and milestone tracking.
- Experience preparing BLs, SI, pre-alerts, and arrival notices.
- Able to coordinate directly with shipping lines, agents, and partners independently.
- Proficient in identifying issues, resolving exceptions, and escalating appropriately.
- Advanced understanding of Incoterms, vessel schedules, cut-offs, and consolidations.
- Excellent written and verbal communication skills.
- Highly detail-oriented, with proven accuracy in TMS or similar systems.
- Capable of managing multiple shipments in a fast-paced environment.
- Philippines-based and able to work effectively in a remote regional team setup.
Why Expedock
- HMO & Leave Credits: Stay protected with healthcare benefits and use accrued leaves by your third month
- Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.
- Seamless Onboarding & Training: Get up to speed quickly with a structured program and client specific training designed to make you a subject matter expert in your assigned workflows.
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