Sales Support Representative, Asia Pacific

4 hours ago

Taguig, National Capital Region, Philippines Rockwell Automation Full time

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us

Job Description

Rockwell Automation is hiring for a Sales Support Representative, Asia Pacific to be based in our Taguig, Philippines office.

Reporting to the Sales Support Manager, AP, you will play a key role in a team dedicated to supporting the Sales organization. You will streamline sales operations by providing essential support in seller queries for navigation, issue resolution, and commercial support such as quoting.

This role is foundational, establishing processes and best practices for the team, while ensuring a high level of service to both internal stakeholders and external customers. Your contributions will help reduce administrative workload for sales professionals and enhance customer experience.

You will collaborate with sales, internal operations teams, and customers, building and adopting global standards.

Your Responsibilities:
  • Deliver pricing and quotation support for sales activities
  • Assist with seller queries and direct them to appropriate departments
  • Provide first-level support for internal processes and tools
  • Liaise with sales, internal teams, and customers
  • Help document and establish new processes for the region
The Essentials - You Will Have:
  • At least 2 or more years of experience in operations support within a technology-based organization
  • Ability to work independently and communicate effectively
  • Proficient in conversation and written English
What We Offer:

Our benefits package includes …

  • Comprehensive mindfulness programs with a premium membership to Calm
  • Volunteer Paid Time off available after 6 months of employment for eligible employees
  • Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
  • Employee Assistance Program
  • Personalized wellbeing programs through our OnTrack program
  • On-demand digital course library for professional development

... and other local benefits

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-BT1 #LI-Hybrid

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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